PSA-SIM – Problem Solving Analytics in Office Simulations

Our goals:

  1. Development of a virtual teaching-learning platform (LUCA) for commercial training and further education, which enables individual support and automated diagnostics – among other things on the basis of AI mechanisms (log-based real-time analyses, machine learning)
  2. Description of professional competence and identity development under consideration of career choice motives

Due to the skill shift brought about by digitization, commercial work activities increasingly involve complex problems as simple routine activities are often automated. Therefore, it is essential for future business professionals to work on complex work scenarios during their training. The PSA-SIM project is developing the office simulation LUCA, which promotes the skills of trainees in the professions of industrial clerk and office management clerk. This simulation follows on from the ASCOT projects DomPL-IK and CoBALIT and enables teachers and trainers to easily develop virtual lessons in an office simulation.

Our approach:

Technical innovation, empirical longitudinal design, and practice transfer.

The software uses several innovative technologies: (partially) automated evaluation procedures for written text answers are provided to efficiently evaluate the test results of large groups of participants. In addition, the software analyzes learners' problem-solving processes in real-time and provides individualized support based on these log data analyses. Using a larger sample of trainees, the project will investigate how professional competencies and professional identity develop throughout training and how individualized support can succeed in LUCA. Several innovative technologies are used in the software, including partially automated evaluation procedures for written text answers, which efficiently evaluate the test results of large groups of participants. Extensive training measures will be developed and implemented for practitioners.

Project team

Anke Braunstein

Prof. Dr. Viola Deutscher

Sophia Gentner

Sabrina Ludwig

Christian Meyer

Prof. Dr. Andreas Rausch (Interconnector)

Prof. Dr. Jürgen Seifried

Cooperation partners



Braunstein, A., Deutscher, V., Seifried, J., Winther, E. und Rausch, A. (2022). A taxonomy of social embedding – A systematic review of virtual learning simulations in vocational and professional learning. Studies in Educational Evaluation, 72.

Rausch, A., Deutscher, V., Seifried, J., Brandt, S. und Winther, E. (2021). Die web-basierte Bürosimulation LUCA – Funktionen, Einsatz­möglichkeiten und Forschungs­ausblick. Zeitschrift für Berufs- und Wirtschafts­pädagogik : ZBW, 117, 372–394.