DE / EN

Chair of Service Operations Management

Prof. Dr. Cornelia Schön

Prof. Dr. Cornelia Schön

Professor Cornelia Schön is the holder of the Chair of Service Operations Management at the University of Mannheim and Academic Director of the Mannheim Executive MBA Program at Mannheim Business School. Before joining the University of Mannheim, she was a full professor at Leibniz University Hannover and at GISMA Business School, as well as visiting professor at Krannert School of Management and Purdue University. Professor Schön received her Ph.D. and her habilitation from the Karlsruhe Institute of Technology (KIT) and holds a diploma degree in industrial engineering and an MBA from UMass Boston.

Prof. Schön´s research focuses on developing decision support models and methods for service operations management, revenue management, product design and pricing, service design, sustainable operations, and, in general, the application of operations research methods to practice problems.

  • Academic CV

    current Full Professor and holder of the Chair of Service Operations Management at the Business School of the University of Mannheim
    Academic Director of the Mannheim Executive MBA Program at Mannheim Business School
    2009-2013 Full Professor of Operations Management at Leibniz University Hannover and GISMA Business School
    Visiting Professor for Service Operations Management at Krannert Business School, Purdue University
    2008-2009 Assistant Professor at the Institute of Operations Research, University of Karlsruhe
    Guest Lecturer at the Business School as well as the Centre for Doctoral Studies in Business (CDSB) of the University of Mannheim
    Lecturer at the Hector School of Engineering and Management, Karlsruhe
    2008 Habilitation at the University of Karlsruhe, Venia Legendi for Business Administration,
    Habilitation Thesis: Optimal Service Design”
    2002-2008 Lecturer and Postdoc Researcher at the Institute of Operations Research, University of Karlsruhe
    2002 Doctoral Degree (Dr. rer. pol.), School of Economics and Business Engineering, University of Karlsruhe
    1999 - 2002 Teaching and Research Assistant at the Institute of Operations Research, University of Karlsruhe, Chair Prof. Dr. Neumann
    Research Project on Quantitative Decision Making for Designing and Pricing Telecom Services, supported by Deutsche Telekom
    1998 Diploma in Business Engineering, University of Karlsruhe
    1997 MBA, University of Massachusetts at Boston

    Awards and Scholarships

    2003 - 2006 “Margarete von Wrangell” Post-Doc Research Scholarship of the State of Baden-Württemberg
    2004 - 2005 Post-Doc Research Scholarship “Eliteförderprogramm der Landesstiftung Baden-Württemberg”
    2006 Scientific Award 2006 of the School of Economics and Business Engineering, University of Karlsruhe (Rudolf Henn Prize for Operations Research)

    Selected Activities

    Review Activities Management Science (INFORMS); Operations Research (INFORMS); European Journal of Operational Research (Elsevier); International Journal of Production Economics (Elsevier); Trans. on Systems, Man, and Cybernetics (IEEE); BuR - Business Research (VHB); Central European Journal of Operations Research (Springer), ICIS International Conference on Information Systems (AIS)
    Memberships GOR, INFORMS, AGIFORS

Learn more about the Chair

Teaching

Find information on our course offering and on thesis topics at our chair.

Research

Have a look at our publications, conference presentations, and current research projects.

Team

Our team will be happy to get in touch with you.

Photo credit: Xenia Münsterkötter
Jobs

Find information on available positions at our chair and partnering organizations.

Contact Information

Room SO 232 Schloss, Schneckenhof-Ost 68131 Mannheim
Phone: 0621 - 181 - 2591
Email: soma(at)bwl.uni-mannheim.de