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Process Management and Analytics

IS 515 for Master's program (MMM, MMBR, MMDS, Business Informatics, Business Education)

General Information

Fall 2025
Lecturer Prof. Dr. Jana-Rebecca Rehse
Course Format Lecture and Exercise
Credit Points 6 ECTS
Language English
Grading Written exam (80%) and group project (20%, mandatory)
Exam Date TBD
Information for Students Attention: This course is limited to 120 participants. Please register in time via Portal² and carefully follow the instructions provided in Portal². It is sufficient to register for the lecture only.
Prof. Dr. Jana-Rebecca Rehse

Prof. Dr. Jana-Rebecca Rehse

Junior Professor of Management Analytics
University of Mannheim
Assistant Professor of Management Analytics
L 15, 1–6 – Room 413
68161 Mannheim

Course Information

  • Short Description

    Business processes are the structural core of every modern enterprise. In this course, we will cover the fundamentals of business process management (BPM) by introducing students to relevant concepts and methods for modelling, analysing, implementing, and controlling processes. We will put particular focus on data-driven BPM methods (process analytics). The overall course goals are that students recognize the influence of data-driven business process management on corporate success and are able to use analytical methods to discover and evaluate optimization potential for business processes.

    The lectures will be accompanied by exercise sessions, where the concepts and methods will be practically applied through text-based exercises, manual computations, standard process mining tools as well as light-weight programming. In addition, students will have to participate in a case study, where they will apply process mining methods in a practical business case.

    • Objectives

      Upon successful completion of this course, you will be able to:

      • Design and improve business processes using suitable methods
      • Analyze properties of process models and event logs
      • Apply and compare the most important methods of process discovery and conformance checking
      • Suggest data-based process optimizations
      • Explain how business processes can be supported by information technology
    • Lecture

      Lecturer Prof. Dr. Jana-Rebecca Rehse

      Lectures take place on Thursdays in attendance.

      Date Topics
      September 4, 2025 Process Modeling
      September 11, 2025 Introduction & Foundations
      September 18, 2025 Petri Net Analysis
      September 25, 2025 Process Elicitation & Model Quality
      October 2, 2025 Process Mining Introduction & Methodology
      October 9, 2025 Basic Process Discovery & Quality
      October 16, 2025 Advanced Process Discovery
      October 23, 2025 Guest Lecture Signavio
      October 30, 2025 Conformance Checking
      November 06, 2025 Process Enhancement
      November 13, 2025 Guest Lecture TBD
      November 20, 2025 Process Quality & Redesign
      November 27, 2025 Guest Lecture TBD
      December 04, 2025 Recap and Q&A
    • Exercises

      The exercises take place on Monday from 10:15 to 11:45. For each exercise session, we expect that you have attended the corresponding lecture the week before or have otherwise familiarized yourself with the lecture's contents. You can also already familiarize yourself with the exercises, but it’s not necessary to have completed the exercises to attend the session.

      These sessions will be active. Each session will start with a Kahoot! quiz to recap what you learned in the lecture, followed by a Q&A regarding the week’s lecture materials. Afterwards, you have the option to work on the exercises (collaboratively or individually) and ask questions about them.

      Because of the active nature of the exercise sessions, they cannot be recorded. However, we will upload the quiz questions to ILIAS.

      Date Topics
      September 08, 2025 Process Modeling
      September 15, 2025 Introduction & Foundations
      September 22, 2025 Petri Net Analysis
      September 29, 2025 Process Elicitation & Model Quality
      October 6, 2025 Process Mining Introduction & Methodology & Tool Overview (Disco / Celonis)
      October 13, 2025 Basic Process Discovery & Quality
      October 20, 2025 Advanced Process Discovery
      October 27, 2025 ---
      November 03, 2025 Conformance Checking
      November 10, 2025 Process Enhancement
      November 17, 2025 Case Study Q&A
      November 24, 2025 Process Quality & Redesign
      December 1, 2025 Exam practice
    • Case Study

      This course contains a (mandatory) case study. More information will be posted to ILIAS after the course has started.

      Date Information
      October 9, 2025 Group Project Explanation
      November 27, 2025 Group Project Deadline (23:59)