current |
Full Professor and holder of the Chair of Service Operations Management at the Business School of the University of Mannheim Academic Director of the Mannheim Executive MBA Program at Mannheim Business School |
2009–2013 |
Full Professor of Operations Management at Leibniz University Hannover and GISMA Business School Visiting Professor for Service Operations Management at Krannert Business School, Purdue University |
2008–2009 |
Assistant Professor at the Institute of Operations Research, University of Karlsruhe Guest Lecturer at the Business School as well as the Centre for Doctoral Studies in Business (CDSB) of the University of Mannheim Lecturer at the Hector School of Engineering and Management, Karlsruhe |
2008 |
Habilitation at the University of Karlsruhe, Venia Legendi for Business Administration, Habilitation Thesis: Optimal Service Design” |
2002–2008 | Lecturer and Postdoc Researcher at the Institute of Operations Research, University of Karlsruhe |
2002 | Doctoral Degree (Dr. rer. pol.), School of Economics and Business Engineering, University of Karlsruhe |
1999 – 2002 |
Teaching and Research Assistant at the Institute of Operations Research, University of Karlsruhe, Chair Prof. Dr. Neumann Research Project on Quantitative Decision Making for Designing and Pricing Telecom Services, supported by Deutsche Telekom |
1998 | Diploma in Business Engineering, University of Karlsruhe |
1997 | MBA, University of Massachusetts at Boston |
2003 – 2006 | Margarete von Wrangell Post-Doc Research Scholarship of the State of Baden-Württemberg |
2004 – 2005 | Post-Doc Research Scholarship “Eliteförderprogramm der Landesstiftung Baden-Württemberg” |
2006 | Scientific Award 2006 of the School of Economics and Business Engineering, University of Karlsruhe (Rudolf Henn Prize for Operations Research) |
Review Activities | Management Science (INFORMS); Operations Research (INFORMS); European Journal of Operational Research (Elsevier); International Journal of Production Economics (Elsevier); Trans. on Systems, Man, and Cybernetics (IEEE); BuR – Business Research (VHB); Central European Journal of Operations Research (Springer), ICIS International Conference on Information Systems (AIS) |
Memberships | GOR, INFORMS, AGIFORS |
Room SO 232 Schloss, Schneckenhof-Ost 68131 Mannheim
Phone: 0621 – 181 – 2591
Email: sekretariat.som uni-mannheim.de