Teaching
Course offerings at the Chair of Service Operations Management
The Chair of Service Operations Management offers a variety of courses within the Bachelor’s Level, Master’s Level, and Doctoral Program. Below you can find a listing of the courses offered throughout the academic year. If you would like to see further information such as dates of lectures, exercises, and tutorials, you can find this information in Portal2 and on the e-learning-platform Ilias (matriculated students only).
Please find evaluation results of our courses in past terms here.
Courses offered in the Bachelor's program
| Course name | Credits | Details | Term |
|---|---|---|---|
| CC 303 – Quantitative Methoden | 3 ECTS | - | Fall semester |
| OPM 450 – Business Analytics for Informed Decision-Making in Operations Management | 3 ECTS | - | Spring semester |
| Bachelor Thesis | 12 ECTS | Spring semester |
Courses offered in the Master's program
| Course name | Credits | Details | Term |
|---|---|---|---|
| OPM 581 – Service Operations Management | 6 ECTS | - | Fall semester |
| OPM 582 – Case Studies in Operations Management | 6 ECTS | Focus Theme in HWS 24: Unlocking the Power of AI | Fall semester/ |
| OPM 682 – Revenue Management – Analytics for Effective Resource Allocation and Value Creation | 6 ECTS | - | Spring semester |
| OPM 781 – Research Seminar Service Operations Management | 6 ECTS | Fall semester/ | |
| OPM 782 – Master Colloquium Service Operations Management | - | - | Fall semester/ |
| OPM 783 – Analytics Lab for Thesis Work | - | - | Fall semester/ |
| Master Thesis (MMM) | 24 ECTS | Anytime | |
| OPM 510 | 4 ECTS | - | Spring semester |
Study Plans Master
An exemplary plan of study can be found here.
Doctoral courses
| Course name | Credits | Details | Term |
|---|---|---|---|
| OPM 803 – Selected Topics in Nonlinear Optimization | 8 ECTS | - | Fall semester |
| OPM 901 – Brownbag Seminar Operations Management & Operations Research |
| Fall semester/ | |
| OPM/ | 6 ECTS | Fall semester/ |