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In der Forschung befasst sich der Lehr­stuhl mit quantitativer Entscheidungs­unterstützung bei der Gestaltung und Steuerung von Systemen des Operations Management. Der methodische Schwerpunkt liegt im Bereich Business Analytics für die Leistungs­analyse und Optimierung sowohl deterministischer als auch stochastischer Systeme. Die Anwendungs­bereiche sind vielfältig und umfassen beispielsweise die Kapazitätsplanung in der Automobilindustrie, effiziente Einsatzplanung von Ressourcen auf Flughäfen oder die Steuerung in Distributions­zentren.

  • Operations scheduling

    In this field, our focus is on scheduling operations in a multi-product setting, i.e., allocating heterogeneous jobs to (heterogeneous) resources. We consider both tactical and operational planning situations, for example with sequence-dependent processing or set-up times. Additionally, different aspects of fairness are considered, especially in workforce planning and task assignment.

  • Management of dynamic systems

    Another stream of our research is related to tactical and strategic planning of capacity under unceratin and time-dependent demand and service level restrictions. In this setting, production processes are often highly time-dependent, e.g., due to the influence of capacity ramp-ups, seasonal demand patterns, or time-dependent reliability. We support diverse managerial decisions in such stochastic and time-dependent environments.

  • Design of lean operations systems

    This research area is related to the analysis and optimization of the performance of manufacturing systems under stochastic conditions, e.g., due to uncertain supplier's capacities, machine breakdowns, or customer demand variability. The aim is to support decisions in the strategic configuration of lean production systems that are robust with respect to planned and unforeseen changes.

The corresponding application areas are broad with projects in Industry 4.0, airport operations, automotive production, workforce planning, or management of distribution centers. Some projects are funded by industry partners, the European Union, or the German science foundation (DFG).

As shown in the figure below, several techniques from predictive and prescriptive business analytics, especially from Operations Research, are used to analyze and to optimize production and operations systems under static and dynamic conditions.

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