
Dr. Amir Foroughi
Schloss Schneckenhof Ost SO 212
68161 Mannheim
Dissertation Project
Three Essays on Algorithmic Approaches in Operations Management
Date of Defense
08.07.2022
Outpatient Appointment Scheduling with Queueing Systems
Developing efficient outpatient appointment systems has been getting more important in the last few decades due to the rapid increase in healthcare demand and its expenditures. In outpatient appointment systems, the appointment times are set to balance patients’ waiting times and practitioners’ idle times. With regards to stochastic service time, late cancelation of patients or no-shows, unscheduled patients’ walking in, and unpunctuality of patients, uncertainties inherent in appointment systems. Queuing theory is a strong tool to analyze appointment systems. This Ph.D. research focuses on managing the uncertainty and trading off the interests of the physicians and patients with the aid of queueing theory.

- Foroughi, A. and R. Stolletz (2021): Outpatient appointment scheduling with priority rules. Working paper
- Foroughi, A., Boysen, N., Emde, S., & Schneider, M. (2020): High-density storage with mobile racks: Picker routing and product location. Journal of the Operational Research Society, 72 (3), 535–553.
- Yaghini, M., & Foroughi, A. (2014): ACO-Based Neighborhoods for Fixed-charge Capacitated Multi-commodity Network Design Problem. International Journal of Transportation Engineering, 1(4), 311–334.
- Yaghini, M., Foroughi, A., & Nadjari, B. (2011): Solving railroad blocking problem using ant colony optimization algorithm. Applied Mathematical Modelling, 35(12), 5579-5591.
Foroughi, A. and R. Stolletz (2019): Performance evaluation of time-dependent bulk queues. 29. Workshop der Quantitativen Betriebswirtschaftslehre, Schloss Hirschberg, Germany, March 2019.
 Foroughi, A.  and R. Stolletz (2018): Performance evaluation of time-dependent bulk queues. 7th Workshop on Queueing Theory, Obergurgl, Austria, December 2018.
 Foroughi, A. and R. Stolletz (2018): Appointment Scheduling with Queueing Systems. 10th Workshop for Supply Chain Management and Production, Obergurgl, Austria, March 2018.
03/
 Scholarship of the Dissertation Completion Grants (Studienabschlussstipendium) Funded by the DAAD-Program “STIBET-Doktoranden”
- Education- 03/ - 2017 – 07/ - 2022 
 Doctoral Studies in Business Administration, Chair of Production Management (Prof. Stolletz), University of Mannheim- 03/ - 2015 – 03/ - 2017 
 External PhD student at Management Science and Operations Research, the School of Business, Law and Economics, Technische Universität Darmstadt
 09/- 2011 – 09/ - 2013 
 Industrial Engineering: Socio-Economic Systems Engineering (M.Sc.), Sharif University of Technology, Iran
 09/- 2006 – 06/ - 2011 
 Railway Operation and Management Engineering (B.Sc.), Iran University of Science and Technology, Iran
- Professional experience- 03/ - 2017 – 02/ - 2021 
 Research Assistant, Chair of Production Management (Prof. Stolletz), University of Mannheim
 09/- 2016 – 03/ - 2017 
 Research Assistant, Department of Management Science and Operations Research (Prof. Emde), Technische Universität Darmstadt
 03/- 2015 – 09/ - 2016 
 Research Assistant, Department of Logistics Planning and Information Systems (Prof. Schneider), Technische Universität Darmstadt
 01/- 2011- 01/ - 2013 
 Research Assistant, Research Laboratory of Intelligent Computations in Rail Transportation (ICRT) (Dr. M. Yaghini), Iran University of Science and Technology
 2011
 Voluntary Membership in the Student Committee for “2nd International Conference on Recent Advances in Railway Engineering (ICRARE 2009)