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Interested in pursuing a fully funded PhD in operations management at Germany's top-ranked business school?

Next career step for Danja Sonntag who leaves for a tenured faculty position at Lund University.

Peak management of time-dependent demand: Data analysis and insights Waiting on hold is the biggest problem in the service centre industry. Service centres need to decide whether they increase the number of agents or accept longer waiting times. virtualQ offers virtual waiting service to eliminate ...