DE / EN

OPM 781: Research Seminar Service Operations Management

Contents
The seminar introduces participants to conducting applied scientific research in the field of (service) operations management in order to prepare them for writing their master thesis. Participants will carry out a literature research on a given topic in service operations management and analyze a related decision problem. Students will report their results in a paper and present their main findings in class. Also, the seminar aims at practicing presentation skills, such as speaking with clarity, confidence and connection.

Learning outcomes
Students will learn how to analyze the academic literature on a given topic and thereby get prepared to independently analyze and solve a decision problem in a scientific manner within the management science field. Students will also learn how to the present the results of their analysis.

Necessary prerequisites
At least one module OPM 6XX (parallel attendance possible upon request) or an equivalent module within an exchange program.
Further modules may be accepted by Professor upon request.

Recommended prerequisites
Sound knowledge in Operations and Service Operations Management. Good analytical skills. Interest in working scientifically.

Forms of teaching and learningContact hoursIndependent study time
Seminar2 SWS15 SWS
ECTS credits6
Graded yes
Workload180h
LanguageGerman, English
Form of assessmentWritten report (60%, scope depends on the assigned topic), presentation (30%), active contribution to class discussion (10%)
Restricted admissionyes
Further informationRegistration at the end of the preceding term; website of the chair
Examiner
Performing lecturer
Prof. Dr. Cornelia Schön
Prof. Dr. Cornelia Schön
Frequency of offeringSpring semester & fall semester
Duration of module 1 semester
Range of applicationM.Sc. MMM, M.Sc. Bus. Edu., M.Sc. MMOSCM
Preliminary course work
Program-specific Competency GoalsCG 1, CG 2, CG 4
LiteratureDepends on topic
Course outlineTopics vary from semester to semester and will be announced at the end of the preceding semester at the homepage.