Master­arbeit

Der Lehr­stuhl für Service Operations Management bietet derzeit folgende Master­arbeits­themen an – viele davon können auf Wunsch in Zusammenarbeit mit einem Industrie­partner durchgeführt werden:

• Smart Predict-Then-Optimize for the Newsvendor Problem: A Direct Loss Minimization Approach (PDF, 2 MB)
• Assortment and Price Optimization under Context-Dependent Choice Models (PDF, 414 kB)
• Sustainable Mobility – Concepts, Models, Cases (PDF, 206 kB) (from January 2026)
• Airport Operations – Overview, Selected Optimization Models and Applications (PDF, 200 kB) (from January 2026)
• Discrete Choice Model Estimation with Consumer Sequential Search (PDF, 219 kB)
• Performance of solution methods for assortment optimization problem under  consideration of product-related fixed cost (PDF, 183 kB)
• Performance of MNL and MMNL choice models in assortment optimization and product line selection (PDF, 218 kB)
• Assortment Optimization, Product Line Design and Price Optimization – Recent Advances and Selected Models
• Airline Schedule Development – Overview, Selected Optimization Models and Applications

An unserem Lehr­stuhl betreuen wir auch Master­arbeiten in Zusammenarbeit mit Optano, einem Unter­nehmen des Beratungs­unter­nehmens A.T. Kearney, spezialisiert auf Operations Research und künstliche Intelligenz. Aktuelle Themen finden Sie hier: https://optano.com/abschlussarbeiten/. Bei Interesse nehmen Sie bitte Kontakt mit uns auf.

Darüber hinaus haben Sie auch die Möglichkeit, ein Master­arbeits­thema selbst vorzuschlagen. Die Annahme von selbst vorgeschlagenen Abschlussarbeits­themen ist genehmigungs­pflichtig. Jedes vorgeschlagene Thema sollte einen klaren Bezug zu unseren Forschungs­bereichen haben.

Wir empfehlen Ihnen dringend, sich frühzeitig mit uns in Verbindung zu setzen, wenn Sie ein Thema für eine Abschlussarbeit vorschlagen möchten. Bitte kontaktieren Sie M.Sc. Niloufar Sadeghi und fügen Sie eine Beschreibung des vorgeschlagenen Themas bei. Wir werden dann die Machbarkeit prüfen und Sie informieren.

• Designing Better Recommendations: Integrating Choice-Based Optimization and Recommender Systems (PDF, 449 kB)
• Estimation of Fuel Burn for Airline Planning (PDF, 263 kB)
• Towards Sustainable Skies: Innovations in Airline Operations for Environmental Conservation (PDF, 207 kB)
• Optimizing Omnichannel Retail Operations (PDF, 447 kB)
• Optimization Models in Politics and Elections (PDF, 440 kB)
• Assortment Optimization based on Choice Overload Effect (PDF, 412 kB)
• Empirical Risk Minimization for Data-Driven Inventory Decisions: A Direct Loss Minimization Approach for the Newsvendor Problem (PDF, 200 kB)
• How can AI help in Managing Crowds and Traffic? (PDF, 200 kB)
• Choice-Based Product Quality and Service Design: Estimation and Optimization (PDF, 91 kB)
• Improving Service Operations and the Customer Experience with AI (PDF, 200 kB)
• Product Acquisition Management for Effective Remanufacturing (PDF, 192 kB)
• Towards a Circular Business Model through Remanufacturing (PDF, 200 kB)
• Air Cargo Revenue Management – State-of-the-Art Models and Practice Applications (PDF, 209 kB)
• Smart Charging for Electric Vehicles: An Innovative Charging and Pricing Model (PDF, 411 kB)
• How can AI help in Operations Management? (PDF, 209 kB)
• Sustainable Product Design Approaches for a Circular Economy – with Applications to the Case of Fairphon (PDF, 209 kB)
• Choice-Based Revenue Management with Consumer Heterogeneity: Estimation and Optimization (PDF, 122 kB)
• Revenue Management in Sports: Strategies, Challenges, and State-of-the-Art Analytics (PDF, 175 kB)
• Revenue Management – Recent Advances and Selected Models (PDF, 409 kB)
• Consideration Set Formation with Applications to Discrete Choice Models (PDF, 236 kB)
• Assortment and Price Optimization for New and Remanufactured Products (PDF, 107 kB)
• How can generative AI help to build and trans­form optimization models? A study on assortment optimization. (PDF, 296 kB)
• How costly is sustainability for a company with configurable prod- ucts? Analytical results from assortment optimization. (PDF, 248 kB)
• Do sales volume leaders have a market advantage? Estimation and optimization of a product portfolio considering network effect (PDF, 227 kB)
• Business Process Improvement through Analytics – a Review and Application to a Health Care Case (PDF, 164 kB)
• Process Optimization via Business Process Simulation during a Post-Merger Integration Project (PDF, 167 kB)
• Service Design in the Insurance Industry – On the Optimal Design of Term Life Insurance for Young People (PDF, 230 kB)
• Is It Worth the Wait? – A Conjoint Analysis to Evaluate Customer Willingness to Wait for Customization (PDF, 155 kB)
• At the Interface of Process Mining and Simulation (PDF, 92 kB)
• Integrated Models in the Airline Scheduling Process (PDF, 210 kB)
• Prescriptive Analytics for the Design of Experiential Services (PDF, 663 kB)
• Discrete Choice Model estimation for Intercontinental Travel (PDF, 230 kB)
• Experiential Service Design – Empirical Evidence (PDF, 661 kB)
• How Analytics can help in Improving the Service Delivery Process? (PDF, 281 kB)
• Measurement, Design, and Simulation of Responsive Service Processes (PDF, 254 kB)
• An Analysis of the Loan Application Process using Process Mining (PDF, 267 kB)
• Sub­problems in Airline Crew Scheduling (PDF, 223 kB)
• What are the most important attributes when designing an Electric Toothbrush? (PDF, 210 kB)
• Personnel scheduling during pandemics (PDF, 228 kB)
• Discrete Choice Model estimation in the Airline industry (PDF, 211 kB)
• The Impact of Product Variety on Sales Performance: Evidence from an Online Publisher
• Integrated Crew Scheduling (PDF, 231 kB)
• Customer-oriented service design for online and mobile services (PDF, 231 kB)
• Offering self-services via app – on the balance between customer orientation, IT investments and operational benefits (PDF, 240 kB)
• Choice-based Airline Schedule Design (PDF, 232 kB)
• From Airline Revenue Management to Data-driven Dynamic Offer Management
• Predictive Analytics for Distribution Network Design at Bayer Crop Science (PDF, 660 kB) (based on INFORMS OR & Analytics Student Competition)
• Prescriptive Analytics for Distribution Network Design at Bayer Crop Science (PDF, 661 kB) (based on INFORMS OR & Analytics Student Competition)
• Simulation-based Analytics for Distribution Network Design at Bayer Crop Science (PDF, 660 kB) (based on INFORMS OR & Analytics Student Competition)
• Measuring Fit Between a Firm's Competitive Priorities and Process Capabilities (PDF, 239 kB)
• Assortment and Price Selection under the Mixed Multinomial Logit Model (PDF, 128 kB)
• Capacity Planning of Fitness Studio using Simulation (PDF, 349 kB)
• Estimating choice data for the itinerary choice of railway passengers
• Choice-based Airline Schedule Design
• Measuring Schedule Preferences – a Case study in Crew Scheduling
• Analysis of Alternative Objectives in Revenue Management
• Optimizing Long-Distance Bus Operations Integrating Both Customer and Company Perspective
• Measuring Schedule Preferences – A Case-Study in Higher Education
• A Rerouting Model for Railways in Case of Delays
• Analyzing Co-opetition in Service Clusters with Waiting-Area Entertainment using Simulation
• Hybrid Simulation Modeling of Healthcare Service Process Using AnyLogic: A Case Study of West Coast University Primary Care Center
• Solving Train Dispatching Problems via Benders Decomposition
• Revenue Management techniques in practice: A Survey of Railway Companies
• Creating Process Alternatives for Service Design
• Master Planning in Theory and Practice
• Conjoint Analysis With Experiential Attributes – What Role Does Virtual Reality Play?
• Analyzing Service Process at Vapiano with Queuing Theory and Simulation
• Rescheduling vs. Delay Management Models for Railways
• Measuring Capacities of Railway Networks
• Railway Schedule Design – Current State-of-the-Art and Extensions
• Green Product Design and Pricing in Fashion Retailing
• Simulating Service Processes – Taking Advantage of Discrete Event Simulation and Agent-Based Modelling with applications to healthcare service design
• Simulating Service Processes – Taking Advantage of Discrete Event Simulation and Agent-Based Modelling with applications to railway service design
• Passenger Railway Revenue Management in a Network
• Design of Hybrid Product-Service Bundles with Applications to Industrial Services (in cooperation with Freudenberg)
• Simulation and Analysis of the German Procedures for Processing Applications for Asylum with ARENA
• Skill-based project scheduling with application to new product development projects
• Strategic Network Planning at Dell – Going West in China (in cooperation with Dell)
• The Effect of Revenue Management in a Make-to-Order Production Environment on Order Acceptance and Due Date Quotation
• Passenger Railway Revenue Management – Current State-of-the-Art and Extensions (in cooperation with Deutsche Bahn)
• Green Product Design and Pricing (in cooperation with Dell)
• Revenue Management for Print Ads (in cooperation with Burda)
• Green Product Design and Pricing in the Food Industry
• Planned Obsolescence – Critical Review and Servicing Opportunities

Über­sicht:

Eine Prozess­übersicht mit allen relevanten Informationen zur Master­arbeit können Sie hier (PDF, 194 kB) her­unter­laden.

Voraussetzungen:

Um Ihre Master­arbeit am Lehr­stuhl für Service Operations Management schreiben zu können, müssen Sie eine Seminararbeit erfolgreich abgeschlossen haben. Die Area Operations Management empfiehlt, dass das Seminar und die Master­arbeit am selben Lehr­stuhl geschrieben werden (OPM 781 – Research Seminar in Service Operations Management). Es werden jedoch Seminare von allen anderen Lehr­stuhl innerhalb der Area akzeptiert (OPM 701, 741, 761, 781).

Während Ihrer Master­arbeit wird von Ihnen die Teilnahme am Master-Kolloquium (OPM 782) erwartet.

Bitte beachten Sie, dass wir nach erfolgreichem Abschluss der Master­arbeit die Möglichkeit bieten können, das Thema zu erweitern und das Projekt als Doktorarbeit fortzusetzen.

Bewerbung:

Bitte bewerben Sie sich nur für Ihre Master­arbeit an einem der Lehr­stühle des Bereichs Operations.

Bitte senden Sie Ihre vollständige Bewerbung (als einzelnes pdf-Dokument) an das Sekretariat. Ihre Bewerbung sollte die folgenden Unter­lagen enthalten:

• Kurzes Motivations­schreiben (inklusive gewünschtem Starttermin)
• Bevorzugtes Thema (inkl. Beschreibung des Themas, falls Thema selbst vorgeschlagen)
• Aktuelle Noten­bescheinigung ihres Masters
• Bachelor­zeugnis
• Lebens­lauf (optional)

Bei allgemeinen Fragen zu Master­arbeiten wenden Sie sich bitte an M.Sc. Niloufar Sadeghi.

Eine MS Word Vorlage für die Master­arbeit finden Sie hier (DOCX, 185 kB).

Eine LaTex Vorlage für die Master­arbeit finden Sie hier.

Den Exposé-Guide finden Sie hier (PDF, 221 kB).