Integrated Information Systems
Learning from and Enriching Mannheim Case Studies
IS 453 for Bachelor's program (Business Administration and other non-Business Informatics)
General Information
| Lecturer | Prof. Dr. Armin Heinzl |
|---|---|
| Course Format | Lecture and Exercise |
| Credit Points | 3 ECTS |
| Language | English |
| Grading | Written project (100%) |
| Exam Date | tba (90 minutes) |
| Information for Students | Module Catalog |
Course Information
Brief Description
Contents
This course examines the role of integrated information systems in enabling and supporting SAP S/
4HANA key end-to-end business processes in industrial firms, from customer-facing activities (Lead-to-Cash) to manufacturing-facing operations (Plan-to-Produce). Based on two in-depth case studies in the design furniture industry, participants learn how such systems link core business functions and shape corresponding functional interdependencies. The course further confers benefits and risks of system deployment and migration, including the role of legacy systems, data management and process redesign. Participants are provided the opportunity to investigate and enrich selected in-depth topics of the Mannheim case studies independently to enhance case-based learning. Learning outcomes
- Process Modeling
- Information Systems in
- Research & Development
- Marketing & Sales
- Procurement, Warehousing
- Production
- Shipping, Service
- Finance, Accounting and Human Resources
- Information Systems in Retailing
- Planning and Control Systems
Necessary prerequisites
Semester 4 or higher; IS 301, MKT 301, and OPM 301
Course Outline & Schedule
Lecturer Prof. Dr. Armin Heinzl Schedule
Date Time Topic Room tba tba tba tba Reading List
- Halckenhaeusser, A., Hoffmann, P., & Heinzl, A. (2025). Mirroring manufacturing complexities on the customer side: Vitra’s S/
4HANA lead-to-cash transformation. Mannheim Business School, University of Mannheim. - Hoffmann, P., Halckenhaeusser, A., & Heinzl, A. (2025). A new era in production operations: Vitra’s S/
4HANA plan-to-produce transformation. Mannheim Business School, University of Mannheim.
- Halckenhaeusser, A., Hoffmann, P., & Heinzl, A. (2025). Mirroring manufacturing complexities on the customer side: Vitra’s S/
Prof. Dr. Armin Heinzl
Contact person for Integrated Information Systems
For further information please contact André Halckenhäußer.