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Corporate Knowledge Management

IS 614 for Master's program (MMM and Business Informatics)

General Information

Fall 2021
Performing Lecturer Dr. Ekaterina Jussupow
Examiner Dr. Ekaterina Jussupow
Course Format Lecture
Credit Points 6 ECTS
Language English
Grading Written exam (100% or 80%) with optional Case Study (0% or 20%)
Exam Date 11.11.2021, 11.00 am (60 minutes + 15 minutes reading time)
Information for Students Registration, Schedule: Portal²,
Course material: Ilias
Monica Fallon, M.A.

Monica Fallon, M.A.

Contact person Corporate Knowledge Management

For further information please contact Monica Fallon.

    Course Information

  • Brief Description

    Companies have realized that the knowledge of their professionals is a decisive factor in competition. Firms are able to differentiate against their competitors through superior knowledge in the long term. This lecture deals with the question of how the identification, acquisition, organization, storage, distribution, and use of knowledge can be supported with the help of information technology and where the limits of such efforts are.

    Aim of Module

    Students will acquire specific knowledge about the challenges of corporate knowledge management. After completion of the course, students have developed a thorough understanding of the creation, storage, retrieval, and transfer of knowledge. Students will be acquainted with the repertoire of analytical concepts regarding the strategic planning, architectures, implementation, and evaluation of integrated knowledge management systems.

  • Course Outline & Schedule

    Lecturer Dr. Ekaterina Jussupow

    Schedule

    Date Time Topic PRELIMINARY Room
    6.9.2021 5.15 pm – 6.45 pm Introduction ZOOM (see Portal²)
    7.9.2021 5.15 pm – 6.45 pm Knowledge Creation ZOOM (see Portal²)
    8.9.2021 5.15 pm – 6.45 pm Knowledge Transfer ZOOM (see Portal²)
    9.9.2021 5.15 pm – 6.45 pm Knowledge Storage and Retrieval (Part 1) ZOOM (see Portal²)
    10.9.2021 5.15 pm – 6.45 pm Knowledge Storage and Retrieval (Part 2) ZOOM (see Portal²)
    13.9.2021 5.15 pm – 6.45 pm Buffer / Recap: Knowledge in Organizations ZOOM (see Portal²)
    14.9.2021 5.15 pm – 6.45 pm Designing Knowledge Management Systems ZOOM (see Portal²)
    15.9.2021 5.15 pm – 6.45 pm The Use of Knowledge Management Systems ZOOM (see Portal²)
    16.9.2021 5.15 pm – 6.45 pm The Effects of Artificial Intelligence on Knowledge Management ZOOM (see Portal²)
    17.9.2021 5.15 pm – 6.45 pm Buffer / Recap/ Class Discussion ZOOM (see Portal²)
    *20.9.2021   *Sign-up for case study with e-mail to fallon uni-mannheim.de  
    *21.9.2021   *Group assignment and case study start  
    *20.10.2021 5.15 pm – 6.45 pm *Case Study Group Work Deadline and Presentation Day ZOOM (see Portal²)
    3.11.2021 5.15 pm – 6.45 pm Exam Prep ZOOM (see Portal²)

    *These sessions are for students participating in the optional case study. If you choose to participate in the case study, the case study will be worth 20% of your grade and the exam will be worth 80%.

  • Literature

    • Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 107-136.
    • Becerra-Fernandez, I. (2004). Knowledge management: Challenges, solutions, and technologies.
    • Irma Becerra-Fernandez, R. S. (2001). Organizational knowledge management: A contingency perspective. Journal of management information systems18(1), 23-55.
    • Dennis, A. R., & Vessey, I. (2008). Three Knowledge Management Strategies: Knowledge Hierarchies, Knowledge Markets, and Knowledge Communities. MIS Quarterly Executive4(4), 4.
    • Fan, W., Wallace, L., Rich, S., & Zhang, Z. (2006). Tapping the power of text mining. Communications of the ACM49(9), 76-82.
    • Hansen, M., Nohria, N., and Tierney, T. (999). What’s your strategy for managing knowledge? Knowledge Management: Critical Perspectives on Business and Management, 77(2), 322. 
    • Kankanhalli, A., Tan, B., and Wei, K. (2005). Contributing knowledge to electronic repositories: An empirical investigation. Management Information Systems Quarterly, 29(1), 7.
    • Kudaravalli, S., Faraj, S., and Johnson, S. (2017). A configural approach to coordinating expertise in software development teams. MIS Quarterly, 41(1), 43-64.
    • Ko, D.-G., Kirsch, J., and King, W. (2005). Antecedents of knowledge transfer from consultants to clients in enterprise system implementations. MIS Quarterly, 29(1), 59-85.
    • Nevo, D. and Wand, Y. (2005). Organizational memory information systems: a transactive memory approach. Decision Support Systems, 39(4), 549-562.
    • Nonaka, I. and Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation, Oxford University Press, Cambridge, MA. 
    • Zhang, X. (2017). Knowledge Management System Use and Job Performance: A multilevel contingency model, MIS Quarterly, 41(3), 811-840.