General Information
| Performing Lecturer | Dr. Anna-Maria Seeger |
|---|---|
| Examiner | Dr. Anna-Maria Seeger |
| Course Format | Lecture |
| Credit Points | 6 ECTS |
| Language | English |
| Grading | Written exam (100% or 80%) with optional Case Study (0% or 20%) |
| Exam Date | TBA |
| Information for Students | All course materials will be available on Ilias. Information about the optional case study and registration for it will be provided on the first day of the course. |
| Course materials | ILIAS group |
Course Information
Brief Description
Companies have realized that the knowledge of their professionals is a decisive factor in competition. Firms are able to differentiate against their competitors through superior knowledge in the long term. This lecture deals with the question of how the identification, acquisition, organization, storage, distribution, and use of knowledge can be supported with the help of information technology and where the limits of such efforts are.
Aim of Module
Students will acquire specific knowledge about the challenges of corporate knowledge management. After completion of the course, students have developed a thorough understanding of the creation, storage, retrieval, and transfer of knowledge. Students will be acquainted with the repertoire of analytical concepts regarding the strategic planning, architectures, implementation, and evaluation of integrated knowledge management systems.
Course Outline & Schedule
Schedule
Date Time Topic Dozentin Room 15.9. 08:30 AM – 10:00 AM Introduction Dr. Anna-Maria Seeger O 151 22.9. 08:30 AM – 10:00 AM Knowledge Creation Dr. Anna-Maria Seeger O 151 29.9. 08:30 AM – 10:00 AM Knowledge Transfer Dr. Anna-Maria Seeger O 151 06.10. 08:30 AM – 10:00 AM Guest Lecture and Case Study Kick-off O 151 13.10. 08:30 AM – 10:00 AM Knowledge storage + retrieval Dr. Anna-Maria Seeger O 151 20.10. 08:30 AM – 10:00 AM The Effects of Artificial Intelligence on Knowledge Management Dr. Anna-Maria Seeger O 151 TBA TBA (30min) Virtual Q&A Session Virtual 27.10. 08:30 AM – 10:00 AM Designing Knowledge Management Systems (Part 1) Dr. Anna-Maria Seeger O 151 03.11. 08:30 AM – 10:00 AM Designing Knowledge Management Systems (Part 2) Dr. Anna-Maria Seeger O 151 10.11. 08:30 AM – 10:00 AM The Use of Knowledge Management Systems Dr. Anna-Maria Seeger O 151 17.11. 08:30 AM – 10:00 AM Buffer O 151 24.11. 08:30 AM – 10:00 AM Case Study Presentations Dr. Anna-Maria Seeger Desirée Zercher O 151 1.12. 08:30 AM – 10:00 AM Recap + Exam preparation Désirée Zercher O 151 Literature
- Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 107–136.
- Becerra-Fernandez, I. (2004). Knowledge management: Challenges, solutions, and technologies.
- Irma Becerra-Fernandez, R. S. (2001). Organizational knowledge management: A contingency perspective. Journal of management information systems, 18(1), 23–55.
- Dennis, A. R., & Vessey, I. (2008). Three Knowledge Management Strategies: Knowledge Hierarchies, Knowledge Markets, and Knowledge Communities. MIS Quarterly Executive, 4(4), 4.
- Fan, W., Wallace, L., Rich, S., & Zhang, Z. (2006). Tapping the power of text mining. Communications of the ACM, 49(9), 76–82.
- Hansen, M., Nohria, N., and Tierney, T. (999). What’s your strategy for managing knowledge? Knowledge Management: Critical Perspectives on Business and Management, 77(2), 322.
- Kankanhalli, A., Tan, B., and Wei, K. (2005). Contributing knowledge to electronic repositories: An empirical investigation. Management Information Systems Quarterly, 29(1), 7.
- Kudaravalli, S., Faraj, S., and Johnson, S. (2017). A configural approach to coordinating expertise in software development teams. MIS Quarterly, 41(1), 43–64.
- Ko, D.-G., Kirsch, J., and King, W. (2005). Antecedents of knowledge transfer from consultants to clients in enterprise system implementations. MIS Quarterly, 29(1), 59–85.
- Nevo, D. and Wand, Y. (2005). Organizational memory information systems: a transactive memory approach. Decision Support Systems, 39(4), 549–562.
- Nonaka, I. and Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation, Oxford University Press, Cambridge, MA.
- Zhang, X. (2017). Knowledge Management System Use and Job Performance: A multilevel contingency model, MIS Quarterly, 41(3), 811–840.