Corporate Knowledge Management

IS 614 for Master's program (MMM and Business Informatics)

General Information

Fall 2022
Performing Lecturer Dr. Ekaterina Jussupow, Dr. Monica Fallon
Examiner Dr. Ekaterina Jussupow
Course Format Lecture
Credit Points 6 ECTS
Language English
Grading Written exam (100% or 80%) with optional Case Study (0% or 20%)
Exam Date TBA
Information for Students To support learning after the pandemic, we will offer two optional learning workshops (1: Training solving case study exams; 2: Engaging with research at the chair) to compensate for the COVID-19 pandemic. Details on the workshops will be announced in the lecture.

Schedule & dial-in data in Portal²

Course materials ILIAS group
Désirée Zercher, M.Sc.

Désirée Zercher, M.Sc.

Contact person Corporate Knowledge Management

For further information please contact Désirée Zercher.

Course Information

  • Brief Description

    Companies have realized that the knowledge of their professionals is a decisive factor in competition. Firms are able to differentiate against their competitors through superior knowledge in the long term. This lecture deals with the question of how the identification, acquisition, organization, storage, distribution, and use of knowledge can be supported with the help of information technology and where the limits of such efforts are.

    Aim of Module

    Students will acquire specific knowledge about the challenges of corporate knowledge management. After completion of the course, students have developed a thorough understanding of the creation, storage, retrieval, and transfer of knowledge. Students will be acquainted with the repertoire of analytical concepts regarding the strategic planning, architectures, implementation, and evaluation of integrated knowledge management systems.

  • Course Outline & Schedule

    Lecturer Dr. Ekaterina Jussupow


    Date Time Topic Dozentin Room
    21.9.2022 1:45 PM – 3:15 PM Introduction Dr. Ekaterina Jussupow/ Dr. Monica Fallon O 148 MV
    28.9.2022 1:45 PM – 3:15 PM Knowledge Creation Dr. Ekaterina Jussupow O 148 MV
    5.10.2022 1:45 PM – 3:15 PM Knowledge Transfer Dr. Ekaterina Jussupow O 148 MV
    12.10.2022 1:45 PM – 3:15 PM Knowledge storage + retrieval Dr. Ekaterina Jussupow O 148 MV
    19.10.2022 1:45 PM – 3:15 PM Case Study Kick-off with Dr. Tinkl-Hennighausen, Head of Department Analytics Lab & AI, Siemens AG Guest lecture O 148 MV
    26.10.2022 1:45 PM – 3:15 PM The Effects of Artificial Intelligence on Knowledge Management Dr. Ekaterina Jussupow O 148 MV
    TBA TBA Virtual Q&A Session (Dr. Tinkl-Hennighausen, Siemens)   Virtual
    2.11.2022 1:45 PM – 3:15 PM Designing Knowledge Management Systems (Part 1) Dr. Monica Fallon Virtual
    9.11.2022 1:45 PM – 3:15 PM Designing Knowledge Management Systems (Part 2) Dr. Monica Fallon Virtual
    16.11.2022 1:45 PM – 3:15 PM The Use of Knowledge Management Systems Dr. Monica Fallon Virtual
    23.11.2022 1:45 PM – 3:15 PM Buffer   O 148 MV / Virtual
    30.11.2022 1:45 PM – 3:15 PM Case Study Presentations   O 148 MV / Virtual
    7.12.2022 1:45 PM – 3:15 PM Recap + Exam preparation   O 148 MV / Virtual

    *These sessions are for students participating in the optional case study. If you choose to participate in the case study, the case study will be worth 20% of your grade and the exam will be worth 80%.

  • Literature

    • Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 107–136.
    • Becerra-Fernandez, I. (2004). Knowledge management: Challenges, solutions, and technologies.
    • Irma Becerra-Fernandez, R. S. (2001). Organizational knowledge management: A contingency perspective. Journal of management information systems18(1), 23–55.
    • Dennis, A. R., & Vessey, I. (2008). Three Knowledge Management Strategies: Knowledge Hierarchies, Knowledge Markets, and Knowledge Communities. MIS Quarterly Executive4(4), 4.
    • Fan, W., Wallace, L., Rich, S., & Zhang, Z. (2006). Tapping the power of text mining. Communications of the ACM49(9), 76–82.
    • Hansen, M., Nohria, N., and Tierney, T. (999). What’s your strategy for managing knowledge? Knowledge Management: Critical Perspectives on Business and Management, 77(2), 322. 
    • Kankanhalli, A., Tan, B., and Wei, K. (2005). Contributing knowledge to electronic repositories: An empirical investigation. Management Information Systems Quarterly, 29(1), 7.
    • Kudaravalli, S., Faraj, S., and Johnson, S. (2017). A configural approach to coordinating expertise in software development teams. MIS Quarterly, 41(1), 43–64.
    • Ko, D.-G., Kirsch, J., and King, W. (2005). Antecedents of knowledge transfer from consultants to clients in enterprise system implementations. MIS Quarterly, 29(1), 59–85.
    • Nevo, D. and Wand, Y. (2005). Organizational memory information systems: a transactive memory approach. Decision Support Systems, 39(4), 549–562.
    • Nonaka, I. and Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation, Oxford University Press, Cambridge, MA. 
    • Zhang, X. (2017). Knowledge Management System Use and Job Performance: A multilevel contingency model, MIS Quarterly, 41(3), 811–840.