Prof. Dr. Armin Heinzl

Prof. Dr. Armin Heinzl
Chair person
University of Mannheim
Chair of General Management and Information Systems
L 15, 1–6
5th floor – Room 515/516
68161 Mannheim
Phone: +49 621 181–1690
Fax: +49 (0) 621 181–1692
E-mail: heinzl
Consultation hour(s):
By appointment

Public Key:


Research Interest
  • Digital Innovation (Platform Ecosystems, Agile Methodologies, and Conversational Agents)
  • Health Care IT (Mobile Health Applications, AI-driven Decision Automation and Augmentation)
  • IT Outsourcing and Cloud Computing


  • 2021: ICIS 2021 Best Paper Award for “Feedback Messages During Goal Pursuit: The Dynamic Impact on mHealth Use“ (in cooperation with Dr. Monica Fallon, Konstantin Schmidt, Dr. Okan Aydingül)
  • 2021: The scholary article “Chatbots often Fail! Can Anthropomorphic Design Mitigate Trust Loss In Conversational Agents for Customer Service?” (together with Anna-Maria Seeger) has been distinguished with the Claudio Ciborra Award (Runners Up) at the European Conference on Information Systems (ECIS) 2021 
  • 2018: Information Systems Research Best Paper Award 2018 for the scholarly article „Does Platform Owner’s Entry Crowd Out Innovation? – Evidence from Google Photos“ (together with Förderer, J.; Kude, T.; and Mithas, S.)
  • 2015: Academy of Management (AOM) Annual Meeting best paper notification for “Disciplined Autonomy and Innovation Effectiveness: The Role of Team Efficacy and Task Volatility” (together with Schmidt, C., Kude, T., Mithas, S.)
  • 2008: Best Information Systems article during the past 50 years for “Outsourcing der Informationsverarbeitung im Mittelstand: Test eines multitheoretischen Kausalmodells” in Journal WIRTSCHAFTSINFORMATIK (together with Jens Dibbern)
  • 2001: Best Paper Award for the essay “A Conceptual Approach for Simultaneous Flight Schedule Construction with Genetic Algorithms” at the Second European Workshop on Evolutionary Computation in Aerospace (Evoflight), Como, Italy, 18.- 20. April 2001 (together with T. Grosche and F. Rothlauf)
  • 1993: Disseration award from the Association for Organization (Gesellschaft für Organisation (GfürO))
  • 1983–1987: Scholarship from the Organization of Young Talent of the H.F. & PH.F. Reemtsma GmbH & Co, Hamburg

Short CV

2019‑2020 Visiting Scholar at the USI Lugano, Switzerland
Since 2018 Chairman of the Supervisory Board of the Ameria AG, Heidelberg
Since 2016 Co-Founder and Academic Director at the Digital Academy@MBS GmbH
Since 2015 Executive Director of the Institute for Enterprise Systems at the University of Mannheim
2012‑2016 Dean of Student Affairs, School of Business, University of Mannheim
2011‑2015 Co-Founder and Deputy Director of the Institute for Enterprise Systems at the University of Mannheim
2010‑2016 Member of the Supervisory Board of the UBS Europe SE
2013‑2014 Visiting scholar at LSE – London School of Economics and Political Science, London
2009 Visiting scholar at ESSEC International Business School, Paris
2005‑2008 Spokesperson of the PRIMIUM research network
since 2003 Member of the Executive Board of Baden-Württemberg Connected (bwcon)
2005‑2007 Spokesperson of the Scientific Commission in Business Informatics (WKWI), German Academic Association for Business Research (VHB)
2005‑2007 Managing Director and Academic Director of the Mannheim Business School gGmbH
since 2002 Chair of General Management and Information Systems at the University of Mannheim
2000‑2006 Chairman of the supervisory board of the Heliad Private Equity GmbH & Co.KGaA, formerly VCH Private Equity GmbH & Co.KGaA
1999 Visiting scholar at the Center of Research on Information Technology in Organizations (CRITO), University of California at Irvine
1996‑2002 Chair of Business Administration, especially Information Systems at University of Bayreuth
1995 Habilitation in Business Administration at the WHU – Otto Beisheim School of Management
1993‑1994 Visiting Scholar at Walter E. Haas School of Business Administration, University of California at Berkeley
1990 Conferral of the doctorate Dr. rer. pol. at WHU – Otto Beisheim School of Management, dissertation topic “Outsourcing of Business Data Processing: An Empirical Analysis of Motives, Ways and Impacts”
1989 Visiting Scholar at the Harvard Graduate School of Business Administration, Information Systems Management
1986 Diploma in Business Administration (Dipl.-Kfm.) at the Johann Wolfgang Goethe University, Frankfurt am Main

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