Corporate Knowledge Management
IS 614 for Master's program (MMM and Business Informatics)
General Information
| Performing Lecturer | Deborah Mateja |
|---|---|
| Examiner | Deborah Mateja |
| Course Format | Lecture |
| Credit Points | 6 ECTS |
| Language | English |
| Grading | Written exam (100% or 80%) with optional Case Study (0% or 20%) |
| Exam Date | TBA |
| Information for Students | All course materials will be available on Ilias. Information about the optional case study and registration for it will be provided on the first day of the course. |
| Course materials | link kommt noch |
Michael Ari Sternberg, M.Sc.
Contact person Corporate Knowledge Management
For further information please contact Michael Sternberg oder Bastian Schieck.
Bastian Schieck, M.Sc.
Contact person Corporate Knowledge Management
For further information please contact Michael Sternberg oder Bastian Schieck.
Course Information
Brief Description
Companies have realized that the knowledge of their professionals is a decisive factor in competition. Firms are able to differentiate against their competitors through superior knowledge in the long term. This lecture deals with the question of how the identification, acquisition, organization, storage, distribution, and use of knowledge can be supported with the help of information technology and where the limits of such efforts are.
Aim of Module
Students will acquire specific knowledge about the challenges of corporate knowledge management. After completion of the course, students have developed a thorough understanding of the creation, storage, retrieval, and transfer of knowledge. Students will be acquainted with the repertoire of analytical concepts regarding the strategic planning, architectures, implementation, and evaluation of integrated knowledge management systems.
Course Outline & Schedule
Lecturer Deborah Mateja Schedule
Date Time Topic Dozentin Room 11.9. 10:15–11:45 Introduction Deborah Mateja O 151 18.9. 10:15–11:45 Knowledge Creation Deborah Mateja O 151 25.9. 10:15–11:45 Knowledge Transfer Deborah Mateja O 151 02.10. 10:15–11:45 Knowledge storage and retrieval Deborah Mateja O 151 09.10. 10:15–11:45 The effects of artificial intelligence on knowledge management Deborah Mateja O 151 10.10 *Deadline: Sign-up for case study group work E-Mail 15.10 *Case study group assignment E-Mail 16.10 10:15–11:45 *Guest Lecture and Case Study Kick-off Bain & Company O 151 23.10 10:15–11:45 Designing knowledge management systems Part I Deborah Mateja O 151 30.10 10:15–11:45 Virtual Q&A Session (30 min) Designing knowledge management systems Part II Bain & Company Deborah Mateja O 151 06.11 10:15–11:45 The use of knowledge management systems Deborah Mateja O 151 13.11 10:15–11:45 Buffer Deborah Mateja O 151 20.11 10:15–11:45 *Deadline: Case study presentations Bain & Company O 151 27.11 10:15–11:45 Buffer Deborah Mateja O 151 04.12 10:15–11:45 Recap + exam preparation Deborah Mateja O 151 TBD TBD Final Exam TBD TBD *These sessions are for students participating in the optional case study. If you choose to participate in the case study, the case study will be worth 20% of your grade and the exam will be worth 80%.
Literature
- Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 107–136.
- Becerra-Fernandez, I. (2004). Knowledge management: Challenges, solutions, and technologies.
- Irma Becerra-Fernandez, R. S. (2001). Organizational knowledge management: A contingency perspective. Journal of management information systems, 18(1), 23–55.
- Dennis, A. R., & Vessey, I. (2008). Three Knowledge Management Strategies: Knowledge Hierarchies, Knowledge Markets, and Knowledge Communities. MIS Quarterly Executive, 4(4), 4.
- Fan, W., Wallace, L., Rich, S., & Zhang, Z. (2006). Tapping the power of text mining. Communications of the ACM, 49(9), 76–82.
- Hansen, M., Nohria, N., and Tierney, T. (999). What’s your strategy for managing knowledge? Knowledge Management: Critical Perspectives on Business and Management, 77(2), 322.
- Kankanhalli, A., Tan, B., and Wei, K. (2005). Contributing knowledge to electronic repositories: An empirical investigation. Management Information Systems Quarterly, 29(1), 7.
- Kudaravalli, S., Faraj, S., and Johnson, S. (2017). A configural approach to coordinating expertise in software development teams. MIS Quarterly, 41(1), 43–64.
- Ko, D.-G., Kirsch, J., and King, W. (2005). Antecedents of knowledge transfer from consultants to clients in enterprise system implementations. MIS Quarterly, 29(1), 59–85.
- Nevo, D. and Wand, Y. (2005). Organizational memory information systems: a transactive memory approach. Decision Support Systems, 39(4), 549–562.
- Nonaka, I. and Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation, Oxford University Press, Cambridge, MA.
- Zhang, X. (2017). Knowledge Management System Use and Job Performance: A multilevel contingency model, MIS Quarterly, 41(3), 811–840.