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Corporate Knowledge Management

IS 614 for Master's program (MMM and Business Informatics)

General Information

Fall 2025
Performing Lecturer Deborah Mateja
Examiner Deborah Mateja
Course Format Lecture
Credit Points 6 ECTS
Language English
Grading Written exam (100% or 80%) with optional Case Study (0% or 20%)
Exam Date TBA
Information for Students All course materials will be available on Ilias. Information about the optional case study and registration for it will be provided on the first day of the course.
Course materials link kommt noch
Michael Ari Sternberg, M.Sc.

Michael Ari Sternberg, M.Sc.

Contact person Corporate Knowledge Management

For further information please contact Michael Sternberg oder Bastian Schieck.

Bastian Schieck, M.Sc.

Bastian Schieck, M.Sc.

Contact person Corporate Knowledge Management

For further information please contact Michael Sternberg oder Bastian Schieck.

Course Information

  • Brief Description

    Companies have realized that the knowledge of their professionals is a decisive factor in competition. Firms are able to differentiate against their competitors through superior knowledge in the long term. This lecture deals with the question of how the identification, acquisition, organization, storage, distribution, and use of knowledge can be supported with the help of information technology and where the limits of such efforts are.

    Aim of Module

    Students will acquire specific knowledge about the challenges of corporate knowledge management. After completion of the course, students have developed a thorough understanding of the creation, storage, retrieval, and transfer of knowledge. Students will be acquainted with the repertoire of analytical concepts regarding the strategic planning, architectures, implementation, and evaluation of integrated knowledge management systems.

  • Course Outline & Schedule

    Lecturer Deborah Mateja

    Schedule

    Date Time Topic Lecturer Room
    11.09.2025 10:15–11:45 Introduction Dr. Deborah Mateja O 151
    18.09.2025 10:15–11:45 Knowledge creation Dr. Deborah Mateja O 151
    25.09.2025 10:15–11:45 No Lecture   O 151
    02.10.2025 10:15–11:45 Knowledge transfer Dr. Deborah Mateja O 151
    09.10.2025 10:15–11:45 Knowledge storage and retrieval Dr. Deborah Mateja O 151
    10.10.2025   Deadline: Sign-up for case study group work send mail to Bastian Schieck O 151
    15.10.2025   Case study group assignment Bastian Schieck O 151
    16.10.2025 10:15–11:45 Guest Lecture and Case Study Kick-off Bain & Company O 151
    23.10.2025 10:15–11:45 The effects of artificial intelligence on knowledge management
    + Paper Discussion
    Dr. Deborah Mateja O 151
    30.10.2025 10:15–11:45 Case Study – Q&A Session (30 min)
    Designing knowledge management systems Part I
    Bain & Company / Dr. Deborah Mateja O 151
    06.11.2025 10:15–11:45 Designing knowledge management systems Part II Dr. Deborah Mateja O 151
    13.11.2025 10:15–11:45 The use of knowledge management systems Dr. Deborah Mateja O 151
    20.11.2025 10:15–11:45 Deadline: Case study presentations Bain & Company O 151
    27.11.2025 10:15–11:45 No Lecture   O 151
    04.12.2025 10:15–11:45 Recap + exam preparation Dr. Deborah Mateja O 151
    TBD TBD Final Exam TBD TBD

    *These sessions are for students participating in the optional case study. If you choose to participate in the case study, the case study will be worth 20% of your grade and the exam will be worth 80%.

  • Literature

    • Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 107–136.
    • Becerra-Fernandez, I. (2004). Knowledge management: Challenges, solutions, and technologies.
    • Irma Becerra-Fernandez, R. S. (2001). Organizational knowledge management: A contingency perspective. Journal of management information systems18(1), 23–55.
    • Dennis, A. R., & Vessey, I. (2008). Three Knowledge Management Strategies: Knowledge Hierarchies, Knowledge Markets, and Knowledge Communities. MIS Quarterly Executive4(4), 4.
    • Fan, W., Wallace, L., Rich, S., & Zhang, Z. (2006). Tapping the power of text mining. Communications of the ACM49(9), 76–82.
    • Hansen, M., Nohria, N., and Tierney, T. (999). What’s your strategy for managing knowledge? Knowledge Management: Critical Perspectives on Business and Management, 77(2), 322. 
    • Kankanhalli, A., Tan, B., and Wei, K. (2005). Contributing knowledge to electronic repositories: An empirical investigation. Management Information Systems Quarterly, 29(1), 7.
    • Kudaravalli, S., Faraj, S., and Johnson, S. (2017). A configural approach to coordinating expertise in software development teams. MIS Quarterly, 41(1), 43–64.
    • Ko, D.-G., Kirsch, J., and King, W. (2005). Antecedents of knowledge transfer from consultants to clients in enterprise system implementations. MIS Quarterly, 29(1), 59–85.
    • Nevo, D. and Wand, Y. (2005). Organizational memory information systems: a transactive memory approach. Decision Support Systems, 39(4), 549–562.
    • Nonaka, I. and Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation, Oxford University Press, Cambridge, MA. 
    • Zhang, X. (2017). Knowledge Management System Use and Job Performance: A multilevel contingency model, MIS Quarterly, 41(3), 811–840.