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Dr. Werner Jackstädt Endowed Chair of Sales & Services Marketing

Prof. Dr. Kraus

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Studenten am Lernen von hinten

Credit: Felix Zeiffer

Teaching

An overview on all courses held by Professor Kraus. You can also get information about writing a thesis at the Chair.

Personengruppe sitzt um Tisch, jemand erklärt Darstellungen an Whiteboard

Credit: Felix Zeiffer

Research

Have a look at our publications, conference items and current research projects.

Student in a counseling situation

Credit: Anna Logue

Team

Our team of researchers will be happy to get in touch with you.

Hands, ballpoint pen and form

Credit: Anna Logue

Job offers

Get more information about entry positions at the Chair or our partnering firms.

News

MKT 520 exam review

Students who wish to review their exams may do so during the scheduled exam review session. The exam review session will take place on Wednesday, October 15, 2025, between 12:30–14:30 in L5,2, Room 008–009. To participate in the exam review session, please send an email with your matriculation ...

MKT450 Exam Review

Students who wish to review their MKT450 exams (FSS2025) may do so during the scheduled exam review session. The exam review session will take place on Monday, September 22, 2025, in L5,2, Room 107. To participate, please email your name, matriculation number and the exam title ('MKT450') to ...

MKT520 exam review

Students who wish to review their exams may do so during the scheduled exam review session. The exam review session will take place on Thursday, August 14, 2025, in L5,2, Room 107. To participate in the exam review session, please send an email with your matriculation number and “MKT520” as a title ...

MKT 616 – Einsichtstermin

Sollten Sie eine Einsicht Ihrer Ausarbeitung in MKT 616 Grundlagen der Verhandlungsführung wünschen, schreiben Sie bitte bis 21. Februar eine E-Mail an Herrn Dr. Gaerth via mgaerth@wharton.upenn.edu