
Credit: Siegfried Herrmann
Prof. Dr. Armin Heinzl
Chair person
University of Mannheim
Chair of General Management and Information Systems
L 15, 1–6
5th floor – Room 515/ 516
68161 Mannheim
Chair of General Management and Information Systems
L 15, 1–6
5th floor – Room 515/
68161 Mannheim
Consultation hour(s):
By appointment
By appointment
Short CV
2019‑2020 | Visiting Scholar at the USI Lugano, Switzerland |
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Since 2018 | Chairman of the Supervisory Board of the Ameria AG, Heidelberg |
Since 2016 | Co-Founder and Academic Director at the Digital Academy@MBS GmbH |
Since 2015 | Executive Director of the Institute for Enterprise Systems at the University of Mannheim |
2012‑2016 | Dean of Student Affairs, School of Business, University of Mannheim |
2011‑2015 | Co-Founder and Deputy Director of the Institute for Enterprise Systems at the University of Mannheim |
2010‑2016 | Member of the Supervisory Board of the UBS Deutschland AG |
2013‑2014 | Visiting scholar at LSE – London School of Economics and Political Science, London |
2009 | Visiting scholar at ESSEC International Business School, Paris |
2005‑2008 | Spokesperson of the PRIMIUM research network |
since 2003 | Member of the Executive Board of Baden-Württemberg Connected (bwcon) |
2005‑2007 | Spokesperson of the Scientific Commission in Business Informatics (WKWI), German Academic Association for Business Research (VHB) |
2005‑2007 | Managing Director and Academic Director of the Mannheim Business School gGmbH |
since 2002 | Chair of General Management and Information Systems at the University of Mannheim |
2000‑2006 | Chairman of the supervisory board of the Heliad Private Equity GmbH & Co.KGaA, formerly VCH Private Equity GmbH & Co.KGaA |
1999 | Visiting scholar at the Center of Research on Information Technology in Organizations (CRITO), University of California at Irvine |
1996‑2002 | Chair of Business Administration, especially Information Systems at University of Bayreuth |
1995 | Habilitation in Business Administration at the WHU – Otto Beisheim School of Management |
1993‑1994 | Visiting Scholar at Walter E. Haas School of Business Administration, University of California at Berkeley |
1990 | Conferral of the doctorate Dr. rer. pol. at WHU – Otto Beisheim School of Management, dissertation topic “Outsourcing of Business Data Processing: An Empirical Analysis of Motives, Ways and Impacts” |
1989 | Visiting Scholar at the Harvard Graduate School of Business Administration, Information Systems Management |
1986 | Diploma in Business Administration (Dipl.-Kfm.) at the Johann Wolfgang Goethe University, Frankfurt am Main |
Awards
- 2024: AIS Fellowship Award for outstanding contributions to the field of Information Systems
- 2024: AISD First Award for the scholarly article “Micro-Randomized Trials in Information Systems Research: Introducing a Novel Method to Advance Knowledge About Individual Behavior in Our Digitalized World” (in cooperation with Mechthild Pieper)
- 2023: DESRIST Best Paper Award for “Designing User-Centric Explanations for Medical Imaging With Informed Machine Learning” (in cooperation with Luis Oberste, Florian Rüffer, Okan Aydingül and Johann Rink).
- 2022: ICIS Runner Up for Best Completed Research Paper Award for the scholarly article “Competing With Superstars: Does Exclusive Content Discourage Complementary Innovation?” (in cooperation with Dr. Nele Lueker and Prof. Jens Förderer)
- 2022: AISD First Award for the scholarly article “Augmenting Medical Diagnosis Decisions? An Investigation into Physicians’ Decision-Making Process with Artificial Intelligence” (in cooperation with Prof. Ekaterina Jussupow)
- 2022: Information Systems Research Best Paper 2021 Runner Up Award for the scholarly article “Augmenting Medical Diagnosis Decisions? An Investigation Into Physicians Decision-Making with Artificial Intelligence” (in cooperation with Prof. Ekaterina Jussupow, Prof. Kai Spohrer, and Dr. Joshua Gawlitza)
- 2021: Best Senior Researcher Award der University of Mannheim for conducting and publishing cutting-edge research, acquiring research funding, promoting young and diverse talent, and engaging with the research community
- 2021: ICIS 2021 Best Paper Award for “Feedback Messages During Goal Pursuit: The Dynamic Impact on mHealth Use“ (in cooperation with Dr. Monica Fallon, Konstantin Schmidt, Dr. Okan Aydingül) in “IS in Healthcare” track, also honored with Second Runner Up Best Paper Award
- 2021: The scholary article “Chatbots often Fail! Can Anthropomorphic Design Mitigate Trust Loss In Conversational Agents for Customer Service?” (together with Anna-Maria Seeger) has been distinguished with the Claudio Ciborra Award (Runners Up) at the European Conference on Information Systems (ECIS) 2021
- 2019: Information Systems Research Best Paper 2018 Award for the scholarly article „Does Platform Owner’s Entry Crowd Out Innovation? – Evidence from Google Photos“ (together with Förderer, J.; Kude, T.; and Mithas, S.)
- 2015: Academy of Management (AOM) Annual Meeting best paper notification for “Disciplined Autonomy and Innovation Effectiveness: The Role of Team Efficacy and Task Volatility” (together with Schmidt, C., Kude, T., Mithas, S.)
- 2008: Best Information Systems article during the past 50 years for “Outsourcing der Informationsverarbeitung im Mittelstand: Test eines multitheoretischen Kausalmodells” in Journal WIRTSCHAFTSINFORMATIK (together with Jens Dibbern)
- 2001: Best Paper Award for the essay “A Conceptual Approach for Simultaneous Flight Schedule Construction with Genetic Algorithms” at the Second European Workshop on Evolutionary Computation in Aerospace (Evoflight), Como, Italy, 18.- 20. April 2001 (together with T. Grosche and F. Rothlauf)
- 1993: Disseration award from the Association for Organization (Gesellschaft für Organisation (GfürO))
- 1983-1987: Scholarship from the Organization of Young Talent of the H.F. & PH.F. Reemtsma GmbH & Co, Hamburg
Selected Publications
Articles
- Jussupow, E., Benbasat, I. & Heinzl, A. (2024). An Integrative Perspective on Algorithm Aversion and Appreciation in Decision-Making. forthcoming MISQ Quarterly (accepted Feb 17, 2024).
- Kude, T., Foerderer, J., Mithas, S., & Heinzl, A. (2023). How deadline orientation and architectural modularity influence software quality and job satisfaction. Journal of operations management, 69(6), 941–964.
- Förderer, J., Lüker, N. und Heinzl, A. (2021). And the winner is …? The desirable and undesirable effects of platform awards. Information Systems Research: ISR, 32, 1155-1172.
- Jussupow, E., Spohrer, K., Heinzl, A. und Gawlitza, J. (2021). Augmenting medical diagnosis decisions? An investigation into physicians’ decision-making process with artificial intelligence. Information Systems Research: ISR, 32, 713–735.
- Seeger, A.-M., Pfeiffer, J. und Heinzl, A. (2021). Texting with humanlike conversational agents: Designing for anthropomorphism. Journal of the Association for Information Systems: JAIS, 22, 931–967.
- Spohrer, K., Fallon, M., Höhle, H. und Heinzl, A. (2021). Designing effective mobile health apps: Does combining behavior change techniques really create synergies? Journal of Management Information Systems: JMIS, 38, 517–545.
- Förderer, J., Kude, T., Schütz, S. W. und Heinzl, A. (2019). Knowledge boundaries in enterprise software platform development: Antecedents and consequences for platform governance. Information Systems Journal: ISJ, 29, 119–144.
- Kude, T., Mithas, S., Schmidt, C. T. und Heinzl, A. (2019). How pair programming influences team performance: The role of backup behavior, shared mental models, and task novelty. Information Systems Research: ISR, 30, 1145-1163.
Books/ book chapters
- Heinzl, A., Mädche, A. und Riedl, R. (2024). Wirtschaftsinformatik: Einführung und Grundlegung(5th ed.). Springer.
- Hirschheim, R. A., Heinzl, A., & Dibbern, J. (Eds.) (2020). Information Systems Outsourcing: The Era of Digital Transformation (5th ed.). Springer.
- Hirschheim, R., Heinzl, A., & Dibbern, J. (Eds.). (2014). Information systems outsourcing: Towards sustainable business value (Vol. 4). Heidelberg, Germany: Springer.
- Heinrich, L. J., Heinzl, A., & Roithmayr, F. (2014). Wirtschaftsinformatik-Lexikon. Walter de Gruyter GmbH & Co KG.
- Heinzl, A., Buxmann, P., & Weitzel, T. (Eds.). (2011). Theory-guided Modeling and Empiricism in Information System Research. Physica-Verl.
- Hirschheim, R., Heinzl, A., & Dibbern, J. (Eds.). (2009). Information systems outsourcing: enduring themes, global challenges, and process opportunities. Springer Science & Business Media.
- Heinzl, A., Dadam, P., Kirn, S. & Lockemann, P., (Eds.) (2009) PRIMIUM – Process Innovation for Enterprise Software. Koellen-Verlag, Bonn
- Hirschheim, R., Heinzl, A., & Dibbern, J. (Eds.). (2006). Information systems outsourcing: Enduring themes, new perspectives and global challenges. Springer Science & Business Media.
- Haasis, K., Heinzl, A. & Klumpp, D. (2006) Aktuelle Trends in der Softwareforschung: Tagungsband zum doIT Software-Forschungstag am 13. Juli 2006. dpunkt.
- Hirschheim, R., Heinzl, A., & Dibbern, J. (Hrsg.). (2002). Information systems outsourcing: Enduring themes, emergent patterns and future directions. Springer Science & Business Media.
- Heinzl, A., Güttler, W., & Paulussen, T. O. (2001). Strategie, Organisation und Informationsverarbeitung in deutschen Krankenhäusern. Verl. PCO.
- Heinzl, A. (1996). Die Evolution der betrieblichen DV-Abteilung: eine lebenszyklustheoretische Analyse (Vol. 56). Springer-Verlag.
- Heinzl, A. (Eds.). (1993). Alternative Organisationskonzepte der betrieblichen Datenverarbeitung. Schaeffer-Poeschel.