Ann-Kathrin Polenz, M.Sc.

Research associate

University of Mannheim
L5, 2 – Room 006
68161 Mannheim

Phone: +49 621 181-2660
Fax: +49 621 181-2672
E-mail: ann-kathrin.polenzuni-mannheim.de

Consultation hour(s):
by appointment

Education

since 08/2022	University of Mannheim PhD at the Dr. Werner Jackstädt Endowed Chair of Sales & Services Marketing Prof. Dr. Florian Kraus
09/2019 – 06/2022	University of Mannheim, M.Sc. Mannheim Master in Management
09/2016 – 08/2019	University of Mannheim, B.A. Culture and Economy, English and American Studies, and Business Administration
09/2018 – 12/2018	Maynooth University, Maynooth, Ireland Exchange Semester

since 08/2022	University of Mannheim, Research Associate at the Dr. Werner Jackstädt Endowed Chair of Sales & Services Marketing Prof. Dr. Florian Kraus
04/2020 – 07/2020 & 03/2021 – 06/2022	University of Mannheim, Student Research Assistant at the Chair of Quantitative Marketing & Consumer Behavior
08/2020 – 01/2021	HUGO BOSS AG Global Corporate Communications Internship
01/2019 – 02/2019	LUB GmbH – Linguistische Unternehmensberatung Internship
06/2018 – 07/2018	Leibniz-Institut für Deutsche Sprache Internship
09/2017 – 01/2020	University of Mannheim, Student Research Assistant at the Chair of English Linguistics (A I)

Languages

German: mother tongue
English: proficient
French: basic skills
Italian: basic skills

Polenz, A. (2024). A balancing act: The tradeoff between review detail and rating distortion caused by abandonment of online reviews. WDM 2024, Workshop on Digital Markets, Tilburg, The Netherlands.
Polenz, A.-K., Bayerl, A., Dover, Y. and Kraus, F. (2024). A balancing act: The tradeoff between information richness and rating distortion caused by abandonment of online reviews. EMAC 2024, The 53rd Annual Conference of The European Marketing Academy, Bukarest, Romania.
Polenz, A.-K., Bayerl, A., Kraus, F. and Sklar, A. (2024). Online opinions from minorities – who gets heard online? 2024 AMA CBSIG Vienna Conference, Wien, Austria.