Unsere Forschung

Aktuelle Tätigkeiten in der Übersicht

Wir freuen uns über Ihr Interesse an unserer Forschungstätigkeit. Unsere aktuellen Tätigkeiten fokussieren sich auf folgende Bereiche:

Software Plattform Ecosysteme
Cloud Computing
Schlanke und agile Softwareentwicklung
Digitalisierung
IT Outsourcing und Governance
IT, Mobile Apps und KI im Gesundheitswesen

Human-Computer-Interfaces und Anthropomorphismus
Open Source Communities
Block Chain
Technology Use und Adoption
Soziale Identität und User Resistance

Ziel unserer Forschung ist es, Theorien und Methoden für das Design von Informationssystemen und IT-Infrastrukturen zu entwickeln. Neuste Erkenntnisse werden aus empirischen Studien gewonnen und in softwaregestützten Methoden und Werkzeugen inkorporiert, stets in Dialog zwischen Forschung und Praxis.

Bild: Alexander Grüber

Forschungsbereiche

Bild: Alexander Grüber

Projekte

Methodik

Empirische, epistemologische Forschung (Verhaltensparadigma): Mit einem empirischen Ansatz werden Forschungsprobleme in den oben genannten Bereichen sowohl explorativ als auch konfirmatorisch untersucht. Ziel dieses Ansatzes ist es, die zugrundeliegenden Zusammenhänge realer Phänomene zu identifizieren und zu beschreiben. Der Fokus liegt dabei auf dem Vergleich und der Reflexion von theoretischen Aussagen mit in der Praxis beobachteten Verhaltensmustern. Als Methoden der Datenerhebung verwendet der Lehrstuhl hauptsächlich schriftliche Erhebungen und (multiple) Fallstudien. Für die Datenanalyse werden interpretative Methoden und Techniken der Strukturgleichungsmodellierung eingesetzt.

Konstruktive, experimentelle Forschung (Designwissenschaft): Ergänzend zur verhaltenswissenschaftlich-empirischen Forschung entwickelt der Lehrstuhl Lösungen auf der Basis von Literaturanalysen und Fallstudien sowie in Form von konzeptionellen, methodischen und toolbasierten Artefakten. Die Lösungen werden in industriellen und/oder experimentellen Szenarien systematisch evaluiert und verbessert. Diese validierten Artefakte können anschließend in der Geschäftspraxis angewendet und nach einem behavioristischen Ansatz untersucht werden. Damit schließt sich der Forschungskreislauf.

Publikationen

Artikel

Pieper, M., Fallon, M. und Heinzl, A. (2024). Micro-randomized trials in information systems research: An experimental method for advancing knowledge about our dynamic and digitalized world. Journal of Information Technology : JIT.
Rink, J., Szabo, K., Hoyer, C., Saver, J. L., Nour, M., Audebert, H. J., Kunz, W. G., Froelich, M. F., Heinzl, A., Tschalzev, A., Hoffmann, J., Schoenberg, S. O. und Tollens, F. (2024). Mobile stroke units services in Germany: A cost-effectiveness modeling perspective on catchment zones, operating modes, and staffing. European Journal of Neurology, 1–9.
Rink, J., Tollens, F., Tschalzev, A., Bartelt, C., Heinzl, A., Hoffmann, J., Schoenberg, S. O., Marzina, A., Sandikci, V., Wiegand, C., Hoyer, C. und Szabo, K. (2024). Establishing an MSU service in a medium-sized German urban area — clinical and economic considerations. Frontiers in Neurolgy, 15, 1–9.
Grebe, M., Franke, M. R. und Heinzl, A. (2023). Artificial intelligence: how leading companies define use cases, scale-up utilization, and realize value. Informatik-Spektrum, 46, 197–209.
Oberste, L. und Heinzl, A. (2023). User-centric explainability in healthcare: A knowledge-level perspective of informed machine learning. IEEE Transactions on Artificial Intelligence, 4, 840–857.
Jussupow, E., Spohrer, K. und Heinzl, A. (2022). Identity threats as a reason for resistance to artificial intelligence: Survey study with medical students and professionals. JMIR Formative Research, 6, 1–15.
Jussupow, E., Spohrer, K. und Heinzl, A. (2022). Radiologists’ usage of diagnostic AI systems : The role of diagnostic self-efficacy for sensemaking from confirmation and disconfirmation. Business & Information Systems Engineering : BISE, 64, 293–309.
Förderer, J., Lüker, N. und Heinzl, A. (2021). And the winner is …? The desirable and undesirable effects of platform awards. Information Systems Research : ISR, 32, 1155-1172.
Jussupow, E., Spohrer, K., Heinzl, A. und Gawlitza, J. (2021). Augmenting medical diagnosis decisions? An investigation into physicians’ decision making process with artificial intelligence. Information Systems Research : ISR, 32, 713–735.
Mateja, D. und Heinzl, A. (2021). Towards machine learning as an enabler of computational creativity. IEEE Transactions on Artificial Intelligence, 2, 460–475.
Seeger, A.-M., Pfeiffer, J. und Heinzl, A. (2021). Texting with humanlike conversational agents: Designing for anthropomorphism. Journal of the Association for Information Systems : JAIS, 22, 931–967.
Spohrer, K., Fallon, M., Höhle, H. und Heinzl, A. (2021). Designing effective mobile health apps: Does combining behavior change techniques really create synergies? Journal of Management Information Systems : JMIS, 38, 517–545.
Förderer, J., Kude, T., Schütz, S. W. und Heinzl, A. (2019). Knowledge boundaries in enterprise software platform development: Antecedents and consequences for platform governance. Information Systems Journal : ISJ, 29, 119–144.
Kude, T., Mithas, S., Schmidt, C. T. und Heinzl, A. (2019). How pair programming influences team performance: The role of backup behavior, shared mental models, and task novelty. Information Systems Research : ISR, 30, 1145-1163.
Bick, S., Spohrer, K., Hoda, R., Scheerer, A. und Heinzl, A. (2018). Coordination challenges in large-scale software development: A case study of planning misalignment in hybrid settings. IEEE Transactions on Software Engineering, 44, 932–950.
Förderer, J., Kude, T., Mithas, S. und Heinzl, A. (2018). Does platform owner’s entry crowd out innovation? Evidence from Google photos. Information Systems Research : ISR, 29, 444–460.
Grebe, M., Leyh, M., Franke, M. R., Förderer, J. und Heinzl, A. (2018). Digitale Reife und Unternehmenserfolg: Eine industrie- und länderübergreifende Bestandsaufnahme. Wirtschaftsinformatik & Management : WuM, 10, 48–55.
Heinzl, A., der Aalst, W. und Bichler, M. (2018). Why the community should care about technology-centric journal rankings. Business & Information Systems Engineering : BISE, 60, 91–93.
Kude, T., Lazic, M., Heinzl, A. und Neff, A. (2018). Achieving IT‐based synergies through regulation‐oriented and consensus‐oriented IT governance capabilities. Information Systems Journal : ISJ, 28, 765–795.
der Aalst, W., Bichler, M. und Heinzl, A. (2017). Responsible data science. Business & Information Systems Engineering : BISE, 59, 311–313.
Heinzl, A., Bichler, M. und der Aalst, W. (2017). Trans-national joint research projects. Business & Information Systems Engineering : BISE, 59, 205–206.
Urquhart, C., Carte, T. und Heinzl, A. (2017). Time for some changes to ICIS? Reflections on our highest-quality conference. Communications of the Association for Information Systems : CAIS, 41, 179–197.

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Konferenzveröffentlichungen

Oberste, L., Rüffer, F., Aydingül, O., Rink, J. und Heinzl, A. (2023). Designing user-centric explanations for medical imaging with informed machine learning. In , Design Science Research for a New Society: Society 5.0 : 18th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2023, Pretoria, South Africa, May 31 – June 2, 2023, Proceedings (S. 470–484). Lecture Notes in Computer Science, Springer: Berlin [u.a.].
Zercher, D., Jussupow, E. und Heinzl, A. (2023). When AI joins the team: A literature review on intragroup processes and their effect on team performance in team-AI collaboration. In , European Conference on Information Systems, ECIS 2023 : proceedings (S. 1–18). European Conference on Information Systems (ECIS) : Research Papers, AISeL: Atlanta, GA.
Holtzwart, R., Seeger, A.-M. und Heinzl, A. (2022). Beauty is in the eye of the controller: Designing avatars for the ideal or actual self. In , ICIS 2022 proceedings : digitization for the next generation, December 9–14, Copenhagen, Denmark, Article 10 (S. 1–9). , AISeL: Atlanta, GA.
Kunz, P. C., Jussupow, E., Spohrer, K. und Heinzl, A. (2022). How the application of machine learning systems changes business processes: A multiple case study. In , Proceedings of the 30th European Conference on Information Systems (ECIS): Timișoara, Romania, June 18–24, 2022 (S. 1–11). ECIS Research-in-Progress Papers, AISeL: Atlanta, GA.
Oberste, L., Finze, N., Hoffmann, P. und Heinzl, A. (2022). Supporting the billing process in outpatient medical care: Automated medical coding through machine learning. In , Proceedings of the 30th European Conference on Information Systems (ECIS): Timișoara, Romania, June 18–24, 2022 (S. 1–18). European Conference on Information Systems (ECIS) : Research Papers, AISeL: Atlanta, GA.
Röck, T., Hoffmann, P., Spohrer, K., Schimmer, T. und Heinzl, A. (2022). Assessing the impact of empirical process control metrics in agile software development – A framework based on improvement capability. In , Proceedings of the 30th European Conference on Information Systems (ECIS): Timișoara, Romania, June 18–24, 2022 (S. 1–15). Conference of the European Colloid and Interface Society (ECIS) : Research Papers, AISeL: Atlanta, GA.
Fallon, M., Schmidt, K., Aydingül, O. und Heinzl, A. (2021). Feedback messages during goal pursuit: The dynamic impact on mHealth use. In , ICIS 2021 Proceedings (S. 1–17). , Association of Information Systems: .
Oberste, L., Aydingül, O., Jussupow, E. und Heinzl, A. (2021). When every minute matters : using predictive analytics of intervention durations to support hospital scheduling. In , PACIS 2021 : Pacific Asia Conference on Information Systems, 12th to 14th July 2021, Dubai (S. 1–9). PACIS Proceedings, AISeL: Atlanta, GA.
Seeger, A.-M. und Heinzl, A. (2021). Chatbots often fail! Can anthropomorphic design mitigate trust loss in conversational agents for customer service? In , ECIS 2021 : Proceedings of the Twenty-Ninth European Conference on Information Systems : a virtual AIS Conference, June 14 – 16, 2021 (S. 1–20). European Conference on Information Systems : ECIS, AISeL: Atlanta, GA.
Halckenhäußer, A., Förderer, J. und Heinzl, A. (2020). Platform governance mechanisms: An integrated literature review and research directions. In , Proceedings of the 28th European Conference on Information Systems (ECIS) : an Online AIS Conference, June 15–17, 2020 (S. Paper 30). , AISeL: Atlanta, GA.
Halckenhäußer, A., Förderer, J. und Heinzl, A. (2020). Wolf in a sheep’s clothing: When do complementors face competition with platform owners? In , ICIS 2020 : Proceedings of the 41st International Conference on Information Systems (Virtual Conference), Hyderabad, India, December 13–16, 2020 (S. Paper 1515). , AISeL: Atlanta, GA.
Hoffmann, P., Mateja, D., Spohrer, K. und Heinzl, A. (2020). Socio-behavioral elements in data-driven requirements engineering: The case of enterprise cloud software. In , 28th European Conference on Information Systems (ECIS2020) : an Online AIS Conference, June 15–17, 2020 (S. 1–16). European Conference on Information Systems : ECIS, AISeL: Atlanta, GA.
Jussupow, E., Benbasat, I. und Heinzl, A. (2020). Why are we averse towards Algorithms? A comprehensive literature Review on Algorithm aversion. In , 28th European Conference on Information Systems – Liberty, Equality, and Fraternity in a Digitizing World, ECIS 2020, Marrakech, Morocco, June 15–17, 2020 : Proceedings (S. RP 168). , AISeL: Atlanta, GA.
Kunz, P. C., Spohrer, K. und Heinzl, A. (2020). The impact of business analytics: A process-level perspective. In , ICIS 2020 : Proceedings of the 41st International Conference on Information Systems (Virtual Conference), Hyderabad, India, December 13–16, 2020 (S. Paper 1401). , AISeL: Atlanta, GA.
Ocón Palma, M. . C., Seeger, A.-M. und Heinzl, A. (2020). Mitigating information overload in e-commerce interactions with conversational agents. In , Information Systems and Neuroscience (S. 221–228). Lecture Notes in Information Systems and Organisation, Springer International Publishing: Cham.
Fallon, M., Spohrer, K. und Heinzl, A. (2019). Deep structure use of mHealth: A social cognitive theory perspective. In , ECIS 2019 proceedings : Information systems for a sharing society : Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8–14, 2019 (S. Paper 24, 1–11). , AISeL: Atlanta, GA.
Fallon, M., Spohrer, K. und Heinzl, A. (2019). Wearable devices: A physiological and self-regulatory intervention for increasing attention in the workplace. In , Information systems and neuroscience : NeuroIS Retreat 2018 : Vienna , Austria, June 19 – 21 : abstracts ; part 2 (S. 229–238). Lecture Notes in Information Systems and Organisation, Springer: Cham.
Hoffmann, P., Mateja, D., Spohrer, K. und Heinzl, A. (2019). Bridging the vendor-user gap in enterprise cloud software development through data-driven requirements engineering. In , Proceedings of the International Conference on Information Systems – Information Systems at the Heart of Innovation Ecosystems : ICIS 2019, Munich, Germany, December 15–18, 2019 (S. Paper 11). , AISeL: Atlanta, GA.
Maier, S. B., Jussupow, E. und Heinzl, A. (2019). Good, bad, or both? Measurement of physician's ambivalent attitudes towards AI. In , 27th European Conference on Information Systems – Information Systems for a Sharing Society, ECIS 2019, Stockholm and Uppsala, Sweden, June 8–14, 2019 (S. Paper 115). , AISeL: Atlanta, GA.
Aydingül, O., Jussupow, E., Spohrer, K. und Heinzl, A. (2018). Conceptualizing user choice as motivational factor in ad-hoc tumor board scheduling applications. In , Multikonferenz Wirtschaftsinformatik 2018 : data driven X – turning data into value : Leuphana Unversität Lüneburg, 6.-9. März 2018 (S. 671–682). , Leuphana Universität Lüneburg: Lüneburg.
Aydingül, O., Jussupow, E., Spohrer, K. und Heinzl, A. (2018). Designing a mobile application for ad-hoc tumor board scheduling. In , 26th European Conference on Information Systems: Beyond Digitization – Facets of Socio-Technical Change, ECIS 2018, Portsmouth, UK, June 23–28, 2018 (S. Paper 70). , AISeL: Atlanta, GA.
Förderer, J. und Heinzl, A. (2018). Do volunteer moderators encourage engagement in online communities? : Evidence from a regression discontinuity design. In , Multikonferenz Wirtschaftsinformatik 2018 : data driven X – turning data into value : Leuphana Unversität Lüneburg, 6.-9. März 2018 (S. 169–180). , Leuphana Universität Lüneburg, Institut für Wirtschaftsinformatik: Lüneburg.
Förderer, J. und Heinzl, A. (2018). Product updates : attracting new consumers versus alienating existing ones. In , Multikonferenz Wirtschaftsinformatik 2018 : data driven X – turning data into value : Leuphana Unversität Lüneburg, 6.-9. März 2018 (S. 423–434). , Leuphana Universität Lüneburg, Institut für Wirtschaftsinformatik: Lüneburg.
Förderer, J. und Heinzl, A. (2018). Product updates : attracting new consumers versus alienating existing ones. In , Transforming society with digital innovation : 38th International Conference on Information Systems (ICIS 2017) : 10–13 December 2017, Seoul, South Korea (S. 5083-5102). , Curran ; AISeL: Red Hook, NJ ; Atlanta, GA.
Jussupow, E., Spohrer, K., Dibbern, J. und Heinzl, A. (2018). AI changes who we are – doesn’t it? Intelligent decision support and physicians’ professional identity. In , 26th European Conference on Information Systems: Beyond Digitization – Facets of Socio-Technical Change, ECIS 2018, Portsmouth, UK, June 23–28, 2018 (S. Paper 53). , AISeL: Atlanta, GA.
Jussupow, E., Spohrer, K., Heinzl, A. und Link, C. (2018). I am; we are – conceptualizing professional identity threats from emerging technologies. In , Proceedings of the International Conference on Information Systems – Bridging the Internet of People, Data, and Things, ICIS 2018, San Francisco, CA, USA, December 13–16, 2018 (S. Paper 8). , AISeL: Atlanta, GA.
Lüker, N., Förderer, J. und Heinzl, A. (2018). App superstars: Are high-status complementors a sustained source of innovation in platform. In , Proceedings of the International Conference on Information Systems – Bridging the Internet of People, Data, and Things, ICIS 2018, San Francisco, CA, USA, December 13–16, 2018 (S. 1–17). , AISeL: Atlanta, GA.
Seeger, A.-M. und Heinzl, A. (2018). Human vs. machine : contingency factors of antropomorphism as a trust-inducing design strategy for conversational agents. In , Information Systems and Neuroscience : Gmunden Retreat on NeuroIS 2017 (S. 129–139). Lecture Notes in Information Systems and Organisation, Springer: Cham.
Seeger, A.-M., Pfeiffer, J. und Heinzl, A. (2018). Designing anthropomorphic conversational agents: Development and empirical evaluation of a design framework. In , 39th ICIS 2018 : Proceedings of the International Conference on Information Systems – Bridging the Internet of People, Data, and Things, San Francisco, CA, USA, December 13–16, 2018 (S. Paper 1, 1–17). , AISeL: Atlanta, GA.
Seeger, A.-M., Neben, T. und Heinzl, A. (2017). Information failures, trust violation, and customer feedback in web-enabled transactions : the role of causal transparency as a trust repair mechanism. In , Proceedings of the 25th European Conference on Information Systems (ECIS) : Guimarães, Portugal, June 5–10, 2017 (S. 2017–2033). , AISeL: Atlanta, GA.
Seeger, A.-M., Pfeiffer, J. und Heinzl, A. (2017). When do we need a human? Anthropomorphic design and trustworthiness of conversational agents. In , Proceedings of the Sixteenth Annual Pre-ICIS Workshop on HCI Research in MIS : Seoul , Korea , December 10, 2017 (S. Paper 15, 1–6). , AISeL: Atlanta, GA.
Aydingül, O., Spohrer, K., Heinzl, A. und Kostrzewa, M. (2016). Electronic patient briefing and informed consent : creating patient trust and information satisfaction through social presence and personalization. In , 22nd Americas Conference on Information Systems (AMCIS 2016): Surfing the IT Innovation Wave : Proceedings of a meeting held 11–14 August 2016, San Diego, California (S. Paper 29, S. 1120-1124). , AISeL ; Curran: Atlanta, GA ; Red Hook, NY.
Förderer, J., Kude, T., Mithas, S. und Heinzl, A. (2016). Does platform owner's crowd out innovation? : Evidence from Google photos. In , 37th International Conference on Information Systems (ICIS 2016) : Dublin, Ireland, 11–14 December 2016 (S. 673–689). , Curran ; AISeL: Red Hook, NJ ; Atlanta, GA.
Förderer, J., Kude, T., Mithas, S. und Heinzl, A. (2016). How deadline-orientation and product modularity influence software quality and job satisfaction. In , (S. 16179). Annual Meeting Proceedings / Academy of Management, Academy of Management: Chicago, IL.
Förderer, J., Kude, T., Mithas, S. und Heinzl, A. (2016). How temporal work styles and product modularity influence software quality and job satisfaction. In , SIGMIS-CPR'16 : proceedings of the 2016 Conference on Computers and People Research : June 2–4, 2016, Alexandria, VA, USA (S. 105–112). , ACM Digital Library: Washington, DC.
Neben, T., Seeger, A.-M., Kramer, T., Knigge, S., White, A. J., Alpers, G. W. und Heinzl, A. (2016). Make the most of waiting: Theory-driven design of a pre-psychotherapy mobile health application. In , 22nd Americas Conference on Information Systems, AMCIS 2016 : San Diego, CA, USA, August 11–14, 2016 (S. Paper 26, 1–5). , AISeL: Atlanta, GA.
Spohrer, K., Kude, T., Schmidt, C. und Heinzl, A. (2016). The transactive processes of social coding : how code review substitutes for transactive memory in software development teams. In , 2016 International Conference on Information Systems (ICIS 2016) : Dublin, Ireland, December 11–14, 2016, Proceedings (S. Paper 13, 1–20). , AISeL: Atlanta, GA.
Förderer, J., Kude, T., Schütz, S. W. und Heinzl, A. (2015). Control versus generativity : a complex adaptive systems perspective on service platforms. In , Building a better world through information systems : International Conference on Information Systems (ICIS 2014), Auckland, New Zealand, 14 – 17 December 2014 (S. 3908-3920). , Curran ; AISeL: Red Hook, NJ ; Atlanta, GA.
Förderer, J., Kude, T., Schütz, S. W. und Heinzl, A. (2015). Too little; too late : effective developer support structures in digital platforms. In , (S. 18109). Annual Meeting Proceedings / Academy of Management, Academy of Management: Chicago, IL.
Scheerer, A., Bick, S., Hildenbrand, T. und Heinzl, A. (2015). The effects of team backlog dependencies on agile multiteam systems : a graph theoretical approach. In , 2015 48th Hawaii International Conference on System Sciences (HICSS 2015) : Kauai, Hawaii, USA, 5 – 8 January 2015 ; proceedings (S. 5124-5132). , IEEE: Piscataway, NJ.

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Buchkapitel

Mateja, D. und Heinzl, A. (2022). Computergestützte Kreativität. In Handbuch Digitalisierung (S. 229–250). München: Vahlen.
Halckenhäußer, A., Heinzl, A. und Spohrer, K. (2020). Gravitation of SaaS-centric cloud platforms. In The Routledge companion to managing digital outsourcing (S. 245–268). London: Routledge.
Hoffmann, P., Spohrer, K. und Heinzl, A. (2020). Analyzing usage data in enterprise cloud software: An action design research approach. In Information systems outsourcing : the era of digital transformation (S. 257–274). Cham: Springer.

Berichte

Brauer, M., Heinzl, A. und Maug, E. (2018). Mannheim business research insights.

Präsentationen auf Konferenzen

Förderer, J., Kude, T., Mithas, S. und Heinzl, A. (2016). Does platform owner's entry crowd out innovation? Evidence from Google photos. Platform Strategy Research Symposium 2016, Boston, MA.

Auszeichnungen

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zu den Auszeichnungen

Unsere Forschung