|Verantwortlicher Dozent||Prof. Dr. Armin Heinzl|
|Prüfungsform und -umfang||Schriftliche Prüfung|
|Infos für Studierende||
Begrenzte Teilnehmerzahl (80). Registrierung, Zeitplan: Portal2,
Information technology (IT) is changing our society and the world of business. It is difficult to think of any business process or functional area that is unaffected by IT in contemporary firms. All conscientious managers, particularly those who are or aspire to be leaders, have a duty to manage all resources including IT resources which are becoming increasingly critical for success in a responsible and thoughtful manner. Regardless of their current functional affiliation or career goals, managers’ future success will critically depend on how they lead and direct IT-enabled strategic changes.
This course introduces some of the key issues in managing IT. It provides an overview of IT systems in contemporary firms and how they enable and support a firm’s strategic and operational goals. By understanding how to engage in IT-related decision making and governance, managers can craft superior strategies and use IT as a lever to innovate and transform for competitive success. We will deal with decisions regarding the alignment of IT and business, the governance of IT within the firm, the outsourcing and offshoring of IT, and the controlling of IT initiatives. All of these issues will be dealt with from a strategic management perspective.
This course is designed for students who desire an insightful synopsis of IT management concepts and practices. It emphasizes the management of information systems. The course examines issues associated with managing IT in various settings. Information management issues will be discussed considering aspects of planning, controlling, and governing.
After completing this course students will be able to
|Dozent||Prof. Dr. Armin Heinzl|
Section 1: Introduction
Section 2: IT Returns and Impact
Case Study: e-Procurement at Cathay Pacific Airways
Section 3: IT Strategy Planning and Alignment
Case Study: Digitalization at Siemens
Section 4: IT Governance + MBS Video
Case Study: Information Technology and Innovation at Shinsei Bank
Section 5: IT Delivery – Outsourcing Options and Decision
Case Study: IT Outsourcing at Old Mutual
Section 6: IT Delivery – Outsourcing Implementation
Case Study: Offshoring and Innovation at Globalco
Section 7: IT Delivery – Offshore Outsourcing
Section 8: IT Controlling
Exemplary Exam / Exam Recap