IS 513: Applied IT Management in the Digital Age

IT management today is challenged by fast technological change, new digital opportunities, growing cost pressure, and increasing business and regulatory requirements. IT management
needs to ensure that IT functions become much more agile, flexible and efficient than ever before. For a state-of-the-art IT management a solid know-how regarding

  • Intelligent demand management,
  • Application and data architecture,
  • IT infrastructure,
  • Organization and workforce management,
  • Business/IT governance and lean IT processes, and
  • Sourcing and location setup incl. vendor and partner management
are crucial.
In addition, it is expected that IT managers have a good understanding of the core business of their company (business/IT alignment) and sound IT cost management capabilities. Furthermore, IT managers need to be able to understand opportunities of the digital age, evaluate the value of new technologies, and drive digital trans­formation jointly with the business.

Learning outcomes
The lecture addresses key challenges that IT management is facing today and explains the capabilities and tools required to manage these challenges successfully. The concrete application of the lectured content will be explained using selected case studies. The lecture focuses on banking as one concrete industry example. The fundamental principles, however, can be applied across industries.

Necessary prerequisites
IS 512 (in spring semester: parallel attendance possible)

Recommended prerequisites

Forms of teaching and learningContact hoursIndependent study time
Lecture2 SWS15 SWS
ECTS credits6
Graded yes
Form of assessmentCase Study: Written assignment (slide deck, 80%) and presentation (20%)
Restricted admissionyes
Further informationAlthough IS 513 has no max. number of participants, an enrollment via the student portal is necessary for getting access to the course material. You will be directly admitted if you meet the requirements.
Performing lecturer
Prof. Dr. Armin Heinzl
Dr. Michael Grebe
Frequency of offeringSpring semester
Duration of module 1 semester
Range of applicationM.Sc. MMM, M.Sc. WiPäd, M.Sc. VWL, M.Sc. Wirt. Inf.
Preliminary course work
Program-specific Competency GoalsCG 2
  • Designing the Tech Function of the Future, BCG article, July 2017
  • Beyond the Hype: The Real Champions of Building the Digital Future, BCG article, July 2017
  • A CEO's Guide to Leading Digital Trans­formation, BCG article, May 2017
  • Leaner, Faster, and Better with DevOps, BCG article, March 2017
  • Simplifying IT to Accelerate Digital Trans­formation, BCG article, April 2016
  • Recasting IT for the Digital Age, BCG report, March 2016
  • Digital-era Change Runs on People Power, BCG report, August 2017
Course outlineStudents will get a solid understanding of the following topics:
  • Introduction to Banking and the role of IT
  • Digitalization Trend
  • IT sourcing in a Digital Age
  • IT Cost Management
  • IT Workforce Management
  • Discussion of future IT Trends
  • Section 1: Introduction to Banking
  • Section 2: The Digitalization Trend
  • Section 3: IT Sourcing Trends in the Digital Age
  • Section 4: Case Study “IT Sourcing in the Digital Age”
  • Section 5: IT Industrialization as a Success Factor for Digitalization
  • Section 6: Tech function of the future I
  • Section 7: Tech function of the future II
  • Section 8: Case Study Presentations