Dr. Anna-Maria Seeger

Dr. Anna-Maria Seeger

Postdoctoral Researcher at the Chair of General Management and Information Systems


Main fields of research

  • Human-Computer Interaction
  • Conversational Agents, Voice Assistants, Chatbots
  • Online Behavior
  • User-centered Design
  • User Experience
  • E-Commerce

Curriculum vitae

Since 2021 Postdoc Business School, University of Mannheim (Germany)
2021 Dr. rer. pol.Business School, University of Mannheim (Germany)
2016–2021 Research Assistant
2015–2016 Business Processes Consultant at SAP Deutschland SE & Co. KG
2013–2014 Student Assistant: Chair of General Management and Information Systems, University of Mannheim
2012–2013 Working Student at SAP SE: Business Reporting and Analytics
2009–2014 B.A. & M.Sc., University of Mannheim

Prizes, awards, honors

  • 2021: Claudio Ciborra Award for the paper “Chatbots often Fail! Can Anthropomorphic Design Mitigate Trust Loss In Conversational Agents for Customer Service?” at the European Conference on Information Systems (ECIS)
  • 2016: Doctoral scholarship by the German Research Foundation (DFG) / Exzellenzinitiative at the Graduate School for Economics and Social Sciences
  • 2013: SAP FastTrack: Talent-Program
  • 2011: DAAD PROMOS Scholarship
  • 2011: Scholarship by the University of Mannheim

Selected publications